Fastcall
What it is
Fastcall is a Salesforce-native platform for voice, messaging, and automatic activity logging. It supports inbound and outbound calls, click-to-dial, list dialing, voicemail drop, call recording, and transcription. Users can send and receive SMS, MMS, and WhatsApp messages from Salesforce, where activity is logged. Fastcall also integrates with Salesforce Mobile and logs calls made through its mobile interface. Documented integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel, and Einstein Bots; Agentforce can use Fastcall for calls, messages, and IVR interactions within Salesforce. Its Subscriber API is available through Apex, Salesforce Flows, and Salesforce REST API actions. Fastcall connects to Twilio, which handles phone-number allocation and pay-as-you-go minutes through a subaccount. An active Salesforce subscription is required, and the product offers a 14-day trial. The listed starting rate is $24/user/mo (annual). Essential is $30 a month per user and Pro is $60 a month per user, with a 10-user minimum and monthly usage charges for both. Fastcall supports Android, iOS, API, and web.
For and against
For
- Supports calls, SMS, MMS, and WhatsApp in Salesforce.
- Logs calls made through Salesforce Mobile.
- Works with Agentforce for calls and IVR interactions.
- Offers a 14-day trial.
- Subscriber API is exposed through Apex and Flows.
Against
- An active Salesforce subscription is required.
- Plans have a 10-user minimum.
- Monthly usage charges apply.
- No browser extension is listed.
The verdict
Fastcall connects voice and messaging workflows to Salesforce, including mobile call logging and Agentforce interactions. Check the Salesforce subscription requirement, 10-user minimum, and usage charges before choosing a plan.
Who it suits
Fastcall is for Salesforce users who want calls and messaging tied to Salesforce activity. It may suit teams using Salesforce Mobile or Agentforce, provided they have an active Salesforce subscription.
Plans and prices
Essential
per user · 10 user minimum · monthly usage charges apply · active Salesforce subscription required
Read 30 Sep 2026 · fastcall.com
Pro
per user · 10 user minimum · monthly usage charges apply · active Salesforce subscription required
Read 30 Sep 2026 · fastcall.com
Custom
10 user minimum · custom features and integrations
Read 30 Sep 2026 · fastcall.com
On the record
- Agentforce
- Agentforce can use Fastcall to make calls, send messages and handle IVR interactions inside Salesforce.fastcall.com · read 30 Sep 2026
- API
- The Subscriber API is exposed through Apex, Salesforce Flows and Salesforce REST API actions.fastcall.com · read 30 Sep 2026
- Audience
- Fastcall describes its team as Salesforce subject matter experts and its service as dedicated to Salesforce users.fastcall.com · read 30 Sep 2026
- Calling
- The product supports inbound and outbound calls, click-to-dial, list dialing, voicemail drop, call recording and transcription.fastcall.com · read 30 Sep 2026
- Integrations
- Documented Salesforce integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel and Einstein Bots.fastcall.com · read 30 Sep 2026
- Messaging
- Users can send and receive SMS/MMS and WhatsApp messages directly from Salesforce, with activity logged there.fastcall.com · read 30 Sep 2026
- Mobile
- Fastcall integrates with Salesforce Mobile and automatically logs calls made from the Salesforce mobile interface.fastcall.com · read 30 Sep 2026
- Origin
- Fastcall411 was founded in 2007 as a local search phone-directory company and later moved into Salesforce consulting and telephony.fastcall.com · read 30 Sep 2026
- Product
- Fastcall is a Salesforce-native communications platform for voice, messaging and automatic activity logging.fastcall.com · read 30 Sep 2026
- Requirement
- Fastcall requires an active Salesforce subscription.fastcall.com · read 30 Sep 2026
- Security
- Fastcall says it implements commercially reasonable technical and organizational safeguards but cannot guarantee absolute security.fastcall.com · read 30 Sep 2026
- Support
- Fastcall asks subscribers to open a support case within the app for the fastest service.fastcall.com · read 30 Sep 2026
- Telephony
- Fastcall connects to Twilio; a Twilio subaccount is created for phone-number allocation and pay-as-you-go minutes.fastcall.com · read 30 Sep 2026
- Trial
- The product is advertised as free to try for 14 days and cancellable anytime.fastcall.com · read 30 Sep 2026
