Nectar Desk CTI

Plans and prices

Every plan, in full

On the record

AI voice bot

The Virtual Customer Assistant uses ASR, NLU, and LLM technology to automate calls and warm-transfer to a live agent when needed.nectardesk.com · read 30 Sep 2026

Analytics

The platform offers real-time reporting and advanced analytics.nectardesk.com · read 30 Sep 2026

API

API access is included in the Professional plan, and the maker describes a REST API for connecting external systems.nectardesk.com · read 30 Sep 2026

Browser use

The service runs in a browser, requires no downloads or hardware, and supports remote agents with an internet connection.nectardesk.com · read 30 Sep 2026

Call handling

Features include ACD routing, IVR, call queues, call recording, and auto and power dialers.nectardesk.com · read 30 Sep 2026

Chrome extension

A Chrome click-to-call extension can place calls or send SMS directly from websites.nectardesk.com · read 30 Sep 2026

Integrations

The maker says Nectar Desk natively integrates with 100+ tools, including HubSpot, Pipedrive, Salesforce, Zoho, Shopify, ServiceTitan, and GoHighLevel.nectardesk.com · read 30 Sep 2026

Omnichannel

Its unified inbox supports voice, SMS, chat, email, WhatsApp, and social messaging.nectardesk.com · read 30 Sep 2026

Product

Nectar Desk is cloud call center software for managing inbound and outbound calls and customer interactions across channels.nectardesk.com · read 30 Sep 2026

Security and compliance

The pricing page lists HIPAA, SOC 2, and GDPR for Enterprise; the features page lists two-factor authentication.nectardesk.com · read 30 Sep 2026

Support

Professional includes 24/7 live chat and phone support; Enterprise adds a dedicated account manager.nectardesk.com · read 30 Sep 2026

Target users

The maker describes the platform as serving teams of every size and lists banks, telemarketers, retailers, e-commerce businesses, startups, couriers, gas providers, and loan agencies.nectardesk.com · read 30 Sep 2026

Trial and sales

The pricing FAQ says there is no self-serve trial and directs prospective customers to request a demo.nectardesk.com · read 30 Sep 2026

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