Telair Click to Call CTI

iPhone + Android

  • Recognised40% of the score20
  • Phone app26% of the score100
  • Documented20% of the score99
  • Free plan14% of the score0
Free plan
No
Paid plans from
$13/mo
Runs on
Android, api, Browser extension, iPhone, Linux, Mac, Web, Windows

Summary

TELAIR Click to Call CTI turns phone numbers on webpages into links that start calls. When a user answers the initiated call on a registered SIP device or through TELAIR Connect, the extension dials the selected number. During active calls, it can look up callers or contacts and show matching details in a web CRM; users can also add notes for incoming and outgoing calls in the CRM. Listed compatible CRMs include Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger. TELAIR provides extension downloads for Chrome-based browsers and Microsoft Edge. Setup requires an address from TELAIR support and the user's Connect username and password. The installation guide associates the extension with Triton Series systems and Plus Tier subscriptions. Connect is available in a browser, desktop apps for Windows, Mac, and Linux, and mobile apps for iOS and Android. Hosted PBX Standard costs $13.00 USD per month billed annually; Plus costs $27.00 USD per month billed annually. There is no free plan.

Who it is for

It suits teams that want webpage phone numbers to trigger calls through SIP devices or TELAIR Connect and want CRM contact details during calls. The installation guide ties the extension to Triton Series systems and Plus Tier subscriptions.

What is good

  • Turns webpage phone numbers into call links
  • Displays matching CRM information during calls
  • Supports eight listed CRM products
  • Users can add call notes in their CRM

What to know first

  • No free plan
  • Setup requires an address from TELAIR support
  • Installation guide ties it to Triton Series and Plus Tier

Verdict

Click to Call CTI links webpage numbers to calls and connects call activity with listed web CRMs. Setup depends on credentials and an address from support, and the installation guide specifies Triton Series and Plus Tier eligibility.

Telair Click to Call CTI plans and pricing

All plans
Standard Plans $13/mo billed annually All core PBX features · Unlimited Canada & US calling · Basic call queues & analytics · Mobile & desktop apps telair.net · 30 Sept 2026
Plus Plans $27/mo billed annually Everything in Standard · Advanced call center features · AI transcription & summarization · CRM integrations & API access telair.net · 30 Sept 2026

Compared on computer telephony integration software

Free plan
Notelair.net
Screen pop
Yestelair.net
Click-to-dial
Yestelair.net
In-call controls
Yestelair.net
Browser extension
Yestelair.net
Deployment
cloudtelair.net
CRM integrations
Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, Vtigertelair.net
Supported phone systems
Triton Series System; registered SIP devices; TELAIR Connecttelair.net

Facts

Purpose
Click to Call CTI turns phone numbers on web pages into clickable links that start calls.telair.net · 30 Sept 2026
Devices
The extension works with any registered SIP device and the desktop or mobile version of Connect.telair.net · 30 Sept 2026
Caller lookup
During calls, it can find callers or contacts and show matching information in a web CRM.telair.net · 30 Sept 2026
CRM support
The page lists Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger as compatible.telair.net · 30 Sept 2026
Call notes
Users can add notes for incoming and outgoing calls directly in their CRM.telair.net · 30 Sept 2026
Browser support
TELAIR provides extension download links for Chrome-based browsers and Microsoft Edge.telair.net · 30 Sept 2026
Setup
Setup requires an address provided by TELAIR support and the user's Connect username and password.telair.net · 30 Sept 2026
Calling behavior
After the user answers the device call initiated by clicking a number, the extension auto-dials that number.telair.net · 30 Sept 2026
Product relationship
The extension can be used with Connect, which TELAIR describes as providing voice and video calls, messaging, and conferencing.telair.net · 30 Sept 2026
Desktop and mobile apps
Connect is available through a web browser, Windows, Mac, and Linux desktop versions, and iOS and Android mobile apps.telair.net · 30 Sept 2026
Security
TELAIR describes Connect as supporting secure one-to-one and group chat.telair.net · 30 Sept 2026
Plan availability
TELAIR's installation guide says the extension relates to its Triton Series System and Plus Tier Subscriptions.telair.net · 30 Sept 2026
Support
The product page describes a dedicated support team and a 99.99% uptime SLA for Standard plans.telair.net · 30 Sept 2026
Product
TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics.telair.net · 30 Sept 2026
Click to Call CTI
The Click to Call extension turns phone numbers on webpages into clickable links for dialing and can show CRM contact information during active calls.telair.net · 30 Sept 2026
CRM compatibility
The CTI extension lists Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger as compatible CRMs.telair.net · 30 Sept 2026
Calling features
Hosted PBX features include Canada and US phone numbers, unlimited Canada and US calling, voicemail to email, multi-level auto attendant, call recording, hunt groups, call parking, and time-based routing.telair.net · 30 Sept 2026
SIP device support
The CTI extension works with registered SIP devices and the desktop or mobile version of TELAIR Connect.telair.net · 30 Sept 2026
Mobile apps
Cloud Softphone is available for iOS 13.0 or later and Android 6.0 or later; the mobile app requires a QR code activation from support.telair.net · 30 Sept 2026
Other integrations
The Hosted PBX page lists Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Teams direct routing, Microsoft Entra ID provisioning and single sign-on, and a REST API.telair.net · 30 Sept 2026
Canadian data
TELAIR says it is Canadian-owned and operated, has data centers across Canada, and keeps customer data in Canada.telair.net · 30 Sept 2026
Reliability
The Hosted PBX page states a 99.99% uptime SLA and describes automatic failover and geo-redundant data centers.telair.net · 30 Sept 2026
Analytics retention
Hosted PBX historical analytics are available for up to two years.telair.net · 30 Sept 2026
CTI subscription eligibility
The Click to Call installation guide says the extension relates to Triton Series systems and Plus Tier subscriptions.telair.net · 30 Sept 2026
Company tenure
TELAIR's Hosted PBX page states it has more than 15 years of experience.telair.net · 30 Sept 2026

Company

Headquarters
Toronto, Ontario, Canadatelair.net · 28 Sept 2026

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