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Workato Agentic
Workato Agentic · Palo Alto, California, United States
What it is
Workato Agentic is a cloud, low-code and no-code platform for building and managing AI agents called genies. These agents take actions and orchestrate workflows across connected systems. Agent Studio serves as a registry for publishing, discovering, consuming, and governing packaged or custom genies. Genies can use skills, knowledge bases, and app events, delegate subtasks to other genies, and communicate with external agents using the A2A protocol. Skills connect to Workato-supported apps, custom APIs, data tables, or external MCP servers. Genies accept text, images, PDFs, Word files, and CSVs through knowledge bases or chat. Documented chat interfaces include Slack, Microsoft Teams, and Workato GO. Role-based controls, verified access, and secure authentication let skills act with an end user’s permissions. Workato records conversations and skill histories and can stream logs to Amazon S3, Splunk, or Datadog. The Free plan includes 50,000 one-time credits; Pro costs $75 a month with 2,500 credits.
For and against
For
- Visual builder for creating AI agents
- Registry supports publishing and governed access
- Agents can delegate subtasks
- Accepts text, images, and documents
- Role-based access and audit histories
Against
- Free plan uses one-time credits
- Pro credits do not roll over monthly
- Conversation streaming and API access depend on plan
The verdict
Workato Agentic combines agent creation, workflow orchestration, integrations, governance, and observability in a cloud platform. Plan rules around credits, streaming, APIs, and contracts affect which capabilities are available.
Who it suits
It suits organizations building governed AI workflows across finance, sales, operations, and connected business systems. It is also relevant to teams needing visual agent creation, integrations, audit histories, and multi-agent coordination.
Plans and prices
Free
50,000 one-time credits
Read 21 Sep 2026 · workato.com
Pro
2,500 credits/month
Read 21 Sep 2026 · docs.workato.com
Enterprise
Unlimited users and workspaces
Read 21 Sep 2026 · workato.com
Workato Free
50,000 credits · Unused Pro credits expire monthly
Read 30 Sep 2026 · docs.workato.com
Workato Pro
50,000 credits/month
Read 30 Sep 2026 · docs.workato.com
Workato Enterprise
Enterprise plan; pricing and credit limits depend on plan and contract
Read 30 Sep 2026 · docs.workato.com
On the record
- Agent capabilities
- Genies can use skills, knowledge bases, and app events to pursue defined goals and act proactively across connected systems.docs.workato.com · read 30 Sep 2026
- Agent registry
- Agent Studio acts as a centralized registry to publish, discover, consume, and govern access to packaged or custom genies.docs.workato.com · read 30 Sep 2026
- API
- Agent Studio APIs can programmatically create and manage genies, knowledge bases, and skills.docs.workato.com · read 30 Sep 2026
- Audit and observability
- Workato records genie conversations and skill job histories, and supports streaming logs to Amazon S3, Splunk, or Datadog.docs.workato.com · read 30 Sep 2026
- Chat interfaces
- Documented genie chat interfaces include Slack, Microsoft Teams, and Workato GO.docs.workato.com · read 30 Sep 2026
- Deployment model
- clouddocs.workato.com · read 21 Sep 2026
- Free and Pro access
- Workato’s self-service Free and Pro plans provide access to Orchestrate and AI/Agentic capabilities; Pro credits do not roll over at month end.docs.workato.com · read 30 Sep 2026
- Human handoff
- Yesdocs.workato.com · read 21 Sep 2026
- Integrations
- Skills can connect to Workato-supported apps, custom APIs, data tables, or external MCP servers.docs.workato.com · read 30 Sep 2026
- Intended users
- Workato describes Agentic as supporting organization-wide agent building and governance, with autonomous work across finance, sales, and operations.workato.com · read 30 Sep 2026
- Knowledge-base answers
- Yesdocs.workato.com · read 21 Sep 2026
- Multi-agent workflows
- Genies can delegate subtasks to other genies and communicate with external agents that support the A2A protocol.docs.workato.com · read 30 Sep 2026
- Plan limitation
- Genie conversation streaming and API access are available only on specific pricing plans, according to the customer’s plan and contract.docs.workato.com · read 30 Sep 2026
- Security and permissions
- Agent Studio provides role-based access controls, verified user access, and secure authentication so skills can act using an end user's identity and permissions.docs.workato.com · read 30 Sep 2026
- Paid from
- 75docs.workato.com · read 21 Sep 2026
- Supported inputs
- Genies accept text, images, and documents including PDFs, Word files, and CSVs through knowledge bases or chat interfaces.docs.workato.com · read 30 Sep 2026
- Visual flow builder
- Yesdocs.workato.com · read 21 Sep 2026
- What it does
- Workato Agentic is a low-code, no-code platform for building and managing AI agents called genies that take actions and orchestrate workflows across systems.docs.workato.com · read 30 Sep 2026
