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DocsBot AI
DocsBot AI · Delaware, USA · founded 2023
What it is
DocsBot AI builds agents that answer questions from business knowledge and handle support tasks for customer-facing and internal teams. It connects websites, documentation, files, help centers, and supported cloud sources, then links answers to material users can check. Configured actions can look up billing or account details and complete tasks in connected tools. Agents can be placed on a website or help center, or added to an app through the API. The developer platform includes Chat Agent, Skills, Actions, Search, and Admin APIs, along with an embeddable chat widget. DocsBot states that it offers 28+ native integrations and 7,000+ app connections. Its security provisions include SOC 2 Type II certification, GDPR support, HIPAA options, AES 256 encryption at rest, and TLS 1.2 or higher in transit. The company says customer data is not used to train public models. Voice agents for website widgets and phone calls are in beta. The Free plan includes one bot, 50 source pages, 100 monthly AI credits, and one team user. Paid plans start at $49 a month.
For and against
For
- Answers link back to source material
- Actions can complete tasks in connected tools
- Offers APIs and an embeddable chat widget
- Free plan includes one bot and 100 monthly AI credits
Against
- Free plan is limited to 50 source pages
- Paid plans start at $49 a month
- Voice agents are currently in beta
The verdict
DocsBot AI combines sourced answers with configured actions and several deployment options. The Free plan has defined bot, page, and credit limits; voice agents remain in beta.
Who it suits
DocsBot AI suits customer support and success, product and documentation, and internal operations teams. Agencies and service providers may also use it to build agents from business knowledge.
Plans and prices
Free
1 DocsBot · 50 source pages · 100 monthly AI credits · 1 team user
Read 1 Oct 2026 · docsbot.ai
Personal
1 DocsBot · 5k source pages · 5k monthly AI credits · 3 actions per bot
Read 1 Oct 2026 · docsbot.ai
Standard
3 DocsBots · 15k source pages · 15k monthly AI credits · 8 actions per bot
Read 1 Oct 2026 · docsbot.ai
Business
10 DocsBots · 100k source pages · 60k monthly AI credits · 12 actions per bot
Read 1 Oct 2026 · docsbot.ai
Enterprise
Custom bot/source/question limits · Azure OpenAI · self-hosted options · SSO
Read 1 Oct 2026 · docsbot.ai
On the record
- AI Actions
- Configured actions can look up billing or account details and complete tasks in connected tools.docsbot.ai · read 1 Oct 2026
- AI bot generation
- Yesdocsbot.ai · read 20 Sep 2026
- Data training policy
- DocsBot states that its security controls include no use of customer data to train public models.docsbot.ai · read 1 Oct 2026
- Deployment
- Agents can be deployed on a site, in a help center, or in an app through the API.docsbot.ai · read 1 Oct 2026
- Deployment channels
- multichanneldocsbot.ai · read 20 Sep 2026
- Developer APIs
- The developer platform includes Chat Agent, Skills, Actions, Search, and Admin APIs, plus an embeddable chat widget.docsbot.ai · read 1 Oct 2026
- Encryption
- Personal information and other stored information are encrypted at rest with AES 256 and in transit with TLS 1.2 or higher.docsbot.ai · read 1 Oct 2026
- Human handoff
- DocsBot can pass conversation context to a person and collect lead details for follow-up.docsbot.ai · read 1 Oct 2026
- Integrations
- DocsBot states that it offers 28+ native integrations and 7,000+ app connections.docsbot.ai · read 1 Oct 2026
- Knowledge-base answers
- Yesdocsbot.ai · read 20 Sep 2026
- Knowledge sources
- It connects websites, documentation, files, help centers, and supported cloud sources, then gives answers linked to sources users can check.docsbot.ai · read 1 Oct 2026
- Money-back guarantee
- The pricing page advertises a 14-day money-back guarantee.docsbot.ai · read 1 Oct 2026
- Security certification
- DocsBot states that it has SOC 2 Type II certification, GDPR support, and HIPAA options.docsbot.ai · read 1 Oct 2026
- Paid from
- 49docsbot.ai · read 20 Sep 2026
- Support
- Support is provided through DocsBot's AI support agent or by submitting a ticket for ongoing follow-up and tracking.docsbot.ai · read 1 Oct 2026
- Target users
- DocsBot identifies customer support and success teams, product and documentation teams, internal operations teams, and agencies or service providers as users.docsbot.ai · read 1 Oct 2026
- Voice agents
- DocsBot Voice lets an existing bot answer in a website widget or on the phone, and the feature is currently in beta.docsbot.ai · read 1 Oct 2026
- What it does
- DocsBot is an AI agent platform that turns business knowledge into sourced answers and completed support tasks for customer-facing and internal teams.docsbot.ai · read 1 Oct 2026
