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FwdSlash
What it is
FwdSlash is an AI agent builder for customer support, sales, and internal knowledge access. Teams can configure prompts, lead collection, and escalation rules without code. Agents can use files, FAQs, website URLs, sitemaps, and connected sources such as Notion and Google Drive, while built-in lead forms capture qualified leads. Agents can be deployed as a website widget, through Slack or WhatsApp, or via API and Zapier integrations. The site says agents can use models from OpenAI, Anthropic, Google, xAI, and other supported providers. Other listed connections include Webflow, WordPress, Google Docs, Notion, and custom HTTPS API endpoints. FwdSlash offers a free Basic plan with one agent, 200 messages per month, one team member, and 10 training links. Intermediate costs $20/mo and includes one agent, 2,000 monthly messages, three team members, unlimited training links with sitemap crawling, and basic analytics. Pro costs $100/mo, includes three agents and 20,000 monthly messages, and adds API access and advanced analytics. Enterprise has custom limits and features, with 24/7 support. The service is available on Android, iOS, web, and API.
For and against
For
- Prompts and escalation rules can be configured without code.
- Agents can draw on files, FAQs, and connected knowledge sources.
- Deployments include website widget, Slack, and WhatsApp.
- A free plan is available.
Against
- Basic allows 200 messages per month.
- Basic includes just one agent and one team member.
- Content may be processed by the selected AI model provider.
The verdict
FwdSlash offers a free starting tier and higher message allowances on paid plans, alongside multiple deployment routes. Review the plan limits and data-processing terms when deciding which tier suits your team.
Who it suits
FwdSlash is designed for non-technical marketing, product, and support teams that need conversational agents. It may also suit teams seeking agents for internal knowledge access or lead capture.
Plans and prices
Basic
1 AI agent · 1 MB per agent · 200 messages/month · 1 team member
Read 11 Oct 2026 · fwdslash.ai
Intermediate
1 AI agent · 30 MB per agent · 2,000 messages/month · 3 team members
Read 11 Oct 2026 · fwdslash.ai
Intermediate
1 AI agent · 30 MB per agent · 2,000 messages/month · 3 team members
Read 11 Oct 2026 · fwdslash.ai
Pro
3 AI agents · 30 MB per agent · 20,000 messages/month · 5 team members
Read 11 Oct 2026 · fwdslash.ai
Pro
3 AI agents · 30 MB per agent · 20,000 messages/month · 5 team members
Read 11 Oct 2026 · fwdslash.ai
Enterprise
Everything in Pro · Unlimited teams · Higher limits · Custom features
Read 11 Oct 2026 · fwdslash.ai
On the record
- Agent behavior
- Users can configure prompts, lead collection logic, and escalation rules without code.fwdslash.ai · read 11 Oct 2026
- Data processing
- Content may be processed by the AI model provider chosen by the user or needed to fulfill their request.fwdslash.ai · read 11 Oct 2026
- Deployment channels
- multichannelfwdslash.ai · read 22 Sep 2026
- Deployments
- Agents can be deployed as an embeddable website widget, through Slack or WhatsApp, and via API or Zapier integrations.fwdslash.ai · read 11 Oct 2026
- Human handoff
- The agent can recognize when a person is needed and hand over the chat.fwdslash.ai · read 11 Oct 2026
- Integrations
- Listed integrations include Slack, Zapier, Webflow, WordPress, Google Docs, Notion, and custom HTTPS API endpoints.fwdslash.ai · read 11 Oct 2026
- Intended users
- The site describes FwdSlash as designed for non-technical marketing, product, and support teams.fwdslash.ai · read 11 Oct 2026
- Knowledge-base answers
- Yesfwdslash.ai · read 22 Sep 2026
- Knowledge sources
- Agents can be trained using files, FAQs, website URLs, sitemaps, and connected knowledge sources such as Notion and Google Drive.fwdslash.ai · read 11 Oct 2026
- Lead capture
- Its agents can capture qualified leads using built-in lead forms.fwdslash.ai · read 11 Oct 2026
- Model choices
- The site says agents can use models from OpenAI, Anthropic, Google, xAI, and other supported providers.fwdslash.ai · read 11 Oct 2026
- Included conversations
- 2000fwdslash.ai · read 22 Sep 2026
- Privacy
- FwdSlash says it does not sell personal information and that uploaded content remains under the customer's control and ownership.fwdslash.ai · read 11 Oct 2026
- Product
- FwdSlash is an AI agent builder for conversational agents used in customer support, sales, and internal knowledge access.docs.fwdslash.ai · read 11 Oct 2026
- Security
- FwdSlash says it uses reasonable technical and organizational measures to protect information, while noting it cannot guarantee absolute security.fwdslash.ai · read 11 Oct 2026
- Paid from
- 20fwdslash.ai · read 22 Sep 2026
- Support
- The pricing page lists basic support on Intermediate, premium dedicated support on Pro, and 24/7 support on Enterprise.fwdslash.ai · read 11 Oct 2026
- Visual flow builder
- Yesfwdslash.ai · read 22 Sep 2026
