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On the recordRead 12 Oct 202619 facts
Celetel
Celetel · India
Plans and prices
Starter
₹1,599a month
100 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer) · Email Support
Read 12 Oct 2026 · celetel.com
Growth
₹2,999a month
250 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer) · Up to 3 Team Members · Priority Support
Read 12 Oct 2026 · celetel.com
Business
₹5,999a month
500 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer) · Up to 5 Team Members · Dedicated Account Manager
Read 12 Oct 2026 · celetel.com
Enterprise
Priced on request
Unlimited Team Members · Unlimited WhatsApp Numbers · Dedicated Infrastructure · Enterprise SLA
Read 12 Oct 2026 · celetel.com
On the record
- AI bot generation
- Yesceletel.com · read 21 Sep 2026
- Campaigns
- The platform supports bulk WhatsApp and RCS campaigns with audience segmentation and scheduled delivery.celetel.com · read 12 Oct 2026
- Chatbots
- Celetel says customers can build no-code chatbots for WhatsApp and WebChat using a connected knowledge base.celetel.com · read 12 Oct 2026
- Deployment channels
- multichannelceletel.com · read 21 Sep 2026
- Human handoff
- Yesceletel.com · read 21 Sep 2026
- Inbox
- Its shared inbox supports smart routing, collision detection, SLA timers, and conversation history across WhatsApp, RCS, SMS, and Voice.celetel.com · read 12 Oct 2026
- Integrations
- The maker lists Salesforce, HubSpot, Zoho CRM, Freshdesk, Zendesk, Shopify, WooCommerce, Razorpay, PayU, Stripe, Zapier, Make, Slack, and AWS among its 50+ connectors.celetel.com · read 12 Oct 2026
- Intended customers
- Celetel presents the product for businesses across industries including e-commerce, BFSI, healthcare, logistics, hospitality, education, travel, SaaS, and FMCG/D2C.celetel.com · read 12 Oct 2026
- Knowledge-base answers
- Yesceletel.com · read 21 Sep 2026
- Pricing limits
- Platform subscriptions do not include channel usage; WhatsApp, SMS, and RCS messages are billed separately.celetel.com · read 12 Oct 2026
- Product
- Celetel is a CPaaS messaging platform for WhatsApp, RCS, SMS, and Voice, with AI automation and a unified agent inbox.celetel.com · read 12 Oct 2026
- RCS availability
- RCS is currently supported for India, and the maker says international RCS pricing is available on request.celetel.com · read 12 Oct 2026
- Security
- The maker describes the platform as SOC 2 compliant, GDPR ready, and ISO 27001, with role-based access, audit logs, IP whitelisting, and SSO.celetel.com · read 12 Oct 2026
- SMS requirements
- The pricing page says India SMS requires DLT registration and quotes international SMS rates by route on request.celetel.com · read 12 Oct 2026
- Support
- The maker describes dedicated support as available around the clock; plan listings include email support on Starter and priority support on Growth.celetel.com · read 12 Oct 2026
- Visual flow builder
- Yesceletel.com · read 21 Sep 2026
- WhatsApp access
- Celetel says it is an official Meta Tech Partner and offers WhatsApp Business API access, approved templates, interactive messages, and delivery and read receipts.celetel.com · read 12 Oct 2026
