Fynzo Survey
by Fynzo SurveyFynzo Survey may suit teams gathering customer feedback and analyzing NPS responses across multiple survey channels.
Free plan Free trial From $190 a year AndroidiPhone & iPadWebAPI
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Best Net Promoter Score Software 2026
Facts read 20 Sep 2026 – 15 Oct 2026
Net Promoter Score software supports collecting survey responses and organizing follow-up around customer feedback. Compare the entries on survey types and channels, respondent segmentation, response limits, CRM integrations, and follow-up workflows. Free-plan availability and paid-from pricing can help you weigh options against your budget. Refiner, Formbricks, and Fynzo Survey head the displayed entries, with Wootric and SatisMeter following. Consider how you plan to reach respondents, segment feedback, and act on responses, then use the ranking and listed criteria to compare the software.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Fynzo Survey | Fynzo Survey may suit teams gathering customer feedback and analyzing NPS responses across multiple survey channels. | 6.0 | $190 a year | Free plan | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 02 Formbricks | Formbricks suits organizations that want to understand customers through feedback, including teams in financial services, healthcare, e-commerce, nonprofits, government,… | 5.9 | $74 a month | Free plan | Android, iPhone & iPad, Web, API | 28 Sep 2026 |
| 03 Refiner | Refiner suits software companies that want to collect and segment user feedback across apps, websites, and email. | 5.7 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 30 Sep 2026 |
| 04 Customer Thermometer | Customer Thermometer suits teams collecting service ratings through existing customer communications, including email and support tickets. | 5.6 | $9 a month | Free plan | iPhone & iPad, Web, API | 5 Oct 2026 |
| 05 nps.today | nps.today suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys. | 5.5 | 1,300 DKK a month | — | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 |
| 06 Zonka Feedback | It suits customer and employee feedback programs across CX, product, support, and frontline teams. | 5.5 | $99 a month | Free trial | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 07 SatisMeter | SatisMeter suits teams seeking feedback across digital survey channels and tools, with controls for audience targeting and survey frequency. | 5.2 | $199 a month | Free plan | Android, iPhone & iPad, Web, API | 30 Sep 2026 |
| 08 Mapster | Mapster is aimed at SaaS founders, solo or lean product managers, and early-stage product teams under 20 people. | 5.1 | $108 a year | Free plan | Web | 2 Oct 2026 |
| 09 Thermostat | Thermostat may suit teams collecting Net Promoter System feedback through several survey channels and reviewing scores by custom fields. | 5.0 | $49 a month | Free plan | Web, API | 3 Oct 2026 |
| 10 NPS Surveys by SalesHub | CX teams using Salesforce that want to automate survey follow-up and analyze customer responses. | 4.8 | $3,500 a year | Free trial | Android, iPhone & iPad, Web | 7 Oct 2026 |
02
Formbricks
Formbricks suits organizations that want to understand customers through feedback, including teams in financial services, healthcare, e-commerce, nonprofits, government,…
AndroidiPhone & iPadWeb+2 Record5.9 Visit
03
Refiner
Refiner suits software companies that want to collect and segment user feedback across apps, websites, and email.
AndroidiPhone & iPadWeb+1 Record5.7 Visit
04
Customer Thermometer
Customer Thermometer suits teams collecting service ratings through existing customer communications, including email and support tickets.
iPhone & iPadWebAPI Record5.6 Visit
05
nps.today
nps.today suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys.
AndroidiPhone & iPadWeb+4 Record5.5 Visit
6
Zonka Feedback
AndroidiPhone & iPadWeb+2 $99 a month Record5.5 Visit It suits customer and employee feedback programs across CX, product, support, and frontline teams.
7
SatisMeter
AndroidiPhone & iPadWeb+1 $199 a month Record5.2 Visit SatisMeter suits teams seeking feedback across digital survey channels and tools, with controls for audience targeting and survey frequency.
8
Mapster
Web $108 a year Record5.1 Visit Mapster is aimed at SaaS founders, solo or lean product managers, and early-stage product teams under 20 people.
9
Thermostat
WebAPI $49 a month Record5.0 Visit Thermostat may suit teams collecting Net Promoter System feedback through several survey channels and reviewing scores by custom fields.
10
NPS Surveys by SalesHub
AndroidiPhone & iPadWeb $3,500 a year Record4.8 Visit CX teams using Salesforce that want to automate survey follow-up and analyze customer responses.
11
Retently
WebAPI $99 a month Record4.5 Visit Retently fits ecommerce, B2B SaaS, financial-services, and property-management teams collecting structured customer feedback.
12
Survicate
API Free plan Record4.5 Visit It suits teams building branded surveys, using branching questions, and analyzing responses.
14
Wootric
AndroidiPhone & iPadWeb+1 — Record4.4 Visit Wootric is intended for customer success, CX, product, HR, executive, and support teams.
15
AskNicely
AndroidiPhone & iPadWeb+1 — Record4.2 Visit It suits multi-location service businesses managing customer feedback across five to 5,000 or more locations.
16
SightMill
WebAPI — Record3.8 Visit SightMill suits organizations collecting customer or employee feedback across several channels.
17
CustomerGauge
WebAPI — Record3.6 Visit CustomerGauge suits B2B teams that connect account feedback to revenue exposure, sentiment, and retention work.
18
IntouchSurvey
Web — Record3.6 Visit IntouchSurvey suits multi-location businesses and enterprises needing centralized, multichannel feedback programs.
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