Best Net Promoter Score Software in 2026
Updated
In short: Refiner is ranked #1 of 22 as of 4 October 2026, ahead of Formbricks and Wootric. The best-ranked option with a free plan is Formbricks. The lowest first paid tier on this page is nps.today at €1.50/mo.
Net Promoter Score software supports collecting survey responses and organizing follow-up around customer feedback. Compare the entries on survey types and channels, respondent segmentation, response limits, CRM integrations, and follow-up workflows. Free-plan availability and paid-from pricing can help you weigh options against your budget. Refiner, Formbricks, and Fynzo Survey head the displayed entries, with Wootric and SatisMeter following. Consider how you plan to reach respondents, segment feedback, and act on responses, then use the ranking and listed criteria to compare the software.
22 net promoter score software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Refiner iPhone + Android RecognisedPhone appDocumentedFree plan 9.8Free NPS survey types: bothSurvey channels: multichannel
- 2 Formbricks iPhone + Android RecognisedPhone appDocumentedFree plan 9.7Free NPS survey types: bothSurvey channels: multichannelResponse limit: 2,000 responses/mo
- 3 Wootric iPhone + Android RecognisedPhone appDocumentedFree plan 8.7 NPS survey types: bothSurvey channels: multichannel
- 4 nps.today iPhone + Android RecognisedPhone appDocumentedFree plan 8.5€1.50/mo NPS survey types: bothSurvey channels: multichannel
- 5 Zonka Feedback iPhone + Android RecognisedPhone appDocumentedFree plan 8.5
- 6 Fynzo Survey iPhone + Android RecognisedPhone appDocumentedFree plan 8.5$1.58/mo Survey channels: multichannel
- 7 SatisMeter iPhone + Android RecognisedPhone appDocumentedFree plan 8.2$199/mo
- 8 Survicate No phone app RecognisedPhone appDocumentedFree plan 7.8Free Response limit: 250 responses/mo
- 9 Customer Thermometer iPhone only RecognisedPhone appDocumentedFree plan 7.0$9/mo
- 10 Mapster No phone app RecognisedPhone appDocumentedFree plan 6.9$9/mo NPS survey types: bothSurvey channels: multichannelResponse limit: 1,000 responses/mo
- 11 Thermostat No phone app RecognisedPhone appDocumentedFree plan 6.6$49/mo Survey channels: multichannelResponse limit: 2,000 responses/mo
- 12 AskNicely No phone app RecognisedPhone appDocumentedFree plan 6.5
- 13 CustomerGauge No phone app RecognisedPhone appDocumentedFree plan 6.3
- 14 SightMill No phone app RecognisedPhone appDocumentedFree plan 6.2 Survey channels: multichannel
- 15 IntouchSurvey No phone app RecognisedPhone appDocumentedFree plan 6.1 Survey channels: multichannel
- 16 Retently No phone app RecognisedPhone appDocumentedFree plan 6.0
- 17 Surveyxact NPS No phone app RecognisedPhone appDocumentedFree plan 6.0 NPS survey types: bothSurvey channels: multichannel
- 18 Nicereply No phone app RecognisedPhone appDocumentedFree plan 5.6$59/mo Response limit: 100 responses/mo
- 19 Listen360 No phone app RecognisedPhone appDocumentedFree plan 5.3 NPS survey types: bothSurvey channels: multichannel
- 20 Userpace No phone app RecognisedPhone appDocumentedFree plan 4.9 Survey channels: in_appResponse limit: 300 responses/mo
- 21 NPS Surveys by SalesHub No phone app RecognisedPhone appDocumentedFree plan 4.7 Survey channels: multichannel
- 22 NPS Prism No phone app RecognisedPhone appDocumentedFree plan 4.6 NPS survey types: relational
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which net promoter score software is ranked first on Samsung Mobile US Press?
Refiner is ranked #1 of 22 with a score of 9.8. Formbricks is second and Wootric third.
How many of these have a free plan?
7 of the 22 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, nps.today has the lowest first paid tier we found: €1.50/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.