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On the recordRead 8 Oct 202613 facts
Userpace
The contact page lists the office as Onvey / Puzl CowOrKing in Sofia, Bulgaria.
Plans and prices
Startup
€49a month
150 tracked users · + €15 per additional 100 tracked users · 300 NPS responses · + €4 per additional 100 NPS responses
Read 8 Oct 2026 · userpace.com
Growth
€199a month
1,000 tracked users · + €30 per additional 1,000 tracked users · 2,000 NPS responses · + €12 per additional 1,000 NPS responses
Read 8 Oct 2026 · userpace.com
Business
€499a month
10,000 tracked users · + €160 per additional 10,000 tracked users · 20,000 NPS responses · + €50 per additional 10,000 NPS responses
Read 8 Oct 2026 · userpace.com
On the record
- Feedback
- The platform gathers and manages user feedback and supports private one-to-one correspondence with customers.userpace.com · read 8 Oct 2026
- Integrations
- The pages reviewed document a JavaScript widget and API; they do not name third-party integrations.userpace.com · read 8 Oct 2026
- NPS
- The platform surveys user satisfaction and loyalty and tracks NPS trends.userpace.com · read 8 Oct 2026
- Pricing limits
- A tracked user is a customer who submits feedback, votes for an idea, or provides an NPS rating; pricing adds fees above plan allowances.userpace.com · read 8 Oct 2026
- Privacy and compliance
- Userpace says it acts as both a data controller and processor and supports customers’ compliance with EU data protection requirements including GDPR.userpace.com · read 8 Oct 2026
- Product
- Userpace describes itself as an all-in-one feedback and NPS management platform.userpace.com · read 8 Oct 2026
- Product roadmap
- Userpace says customer feedback can inform product development and feature prioritization.userpace.com · read 8 Oct 2026
- Public proposals
- The homepage says teams can push public proposals to test customer interest.userpace.com · read 8 Oct 2026
- Support
- The contact page says inquiries receive a response within 24–48 hours and lists office hours as Monday through Friday, 9 a.m. to 6 p.m.userpace.com · read 8 Oct 2026
- Trial
- The pricing page offers a 30-day free trial of the Growth plan and says there is no free subscription.userpace.com · read 8 Oct 2026
- Web widget
- A JavaScript embed snippet installs the feedback widget in web app pages, with site ID, user ID, and email required in the documented minimal setup.userpace.com · read 8 Oct 2026
- Widget API
- The JavaScript widget API can open the home screen, NPS form, feedback form, feedback list, and ideas list, or close the widget.userpace.com · read 8 Oct 2026
