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Thermostat
What it is
Thermostat is Net Promoter System survey software built around a single question, with an optional feedback box. Surveys can be sent by email, displayed as embedded popups, shared as links, or administered through the API. Reporting provides filters, comparisons, and customer satisfaction views tailored to the Net Promoter System. Custom fields support text, numbers, dates, and lists for segmenting scores. Users can filter, star, and respond to feedback, and surveys can accept anonymous responses. Email updates about scores and feedback can arrive daily or weekly. Listed direct campaign integrations include Stripe, Mailchimp, ConvertKit, and Drip; the service also describes Zapier connections. The API can send surveys and retrieve results programmatically. Emails, pages, and popups can use branding such as logos and colors. The free plan allows one user, one survey, 200 surveys administered per month, and four months of response history. Pro costs $49 a month and includes one user, five surveys, and 2,000 surveys per month.
For and against
For
- Surveys can be sent by email, popup, link, or API.
- Anonymous feedback collection is supported.
- Custom fields can segment scores.
- Score and feedback updates can arrive daily or weekly.
- Survey materials can use logos and colors.
Against
- Free plan limits response history to four months.
- Free plan allows one survey.
- No free trial is listed.
The verdict
Thermostat offers several ways to deliver surveys and tools for sorting and responding to feedback. Compare each plan’s user, survey, and monthly administration limits with your needs.
Who it suits
Thermostat may suit teams collecting Net Promoter System feedback through several survey channels and reviewing scores by custom fields. The free plan is sized for one user and one survey.
Plans and prices
Free
1 user · 1 survey · 200 surveys administered/month · 4 months response history
Read 3 Oct 2026 · thermostat.io
Pro
1 user · 5 surveys · 2,000 surveys administered/month · forever response history
Read 3 Oct 2026 · thermostat.io
Premium
5 users · 20 surveys · 5,000 surveys administered/month · forever response history
Read 3 Oct 2026 · thermostat.io
Enterprise
25 users · 50 surveys · 10,000 surveys administered/month · forever response history
Read 3 Oct 2026 · thermostat.io
On the record
- API
- The API can send surveys and access survey results programmatically.thermostat.io · read 3 Oct 2026
- Branding
- Survey emails, pages, and embedded popups can be customized with branding options including logos and colors.thermostat.io · read 3 Oct 2026
- Email updates
- Thermostat can email survey score and feedback updates daily or weekly.thermostat.io · read 3 Oct 2026
- Feedback
- Users can filter, star, and respond to customer feedback, and surveys can collect feedback anonymously.thermostat.io · read 3 Oct 2026
- Free trial
- The pricing FAQ says there is no free software trial and suggests starting with the free plan.thermostat.io · read 3 Oct 2026
- Integrations
- Direct campaign integrations listed are Stripe, Mailchimp, ConvertKit, and Drip; the page also describes Zapier connections.thermostat.io · read 3 Oct 2026
- Large plans
- The pricing FAQ says plans are available up to 80,000 surveys per month and invites customers needing more to contact the company.thermostat.io · read 3 Oct 2026
- Operator
- Thermostat's Terms of Service identify Tighten Co as the operator of the service.thermostat.io · read 3 Oct 2026
- Product
- Thermostat provides NPS survey software using one-question surveys with an optional feedback box.thermostat.io · read 3 Oct 2026
- Refund
- The pricing page offers a 30-day money-back guarantee for purchases.thermostat.io · read 3 Oct 2026
- Reporting
- Reporting includes filters, comparisons, and customer satisfaction views tailored to the Net Promoter System.thermostat.io · read 3 Oct 2026
- Segmentation
- Custom fields support text, numbers, dates, and lists, and can be used to segment scores.thermostat.io · read 3 Oct 2026
- Support
- The pricing table lists email support for all plans, priority email support for paid plans, and phone support for Enterprise.thermostat.io · read 3 Oct 2026
- Survey delivery
- Surveys can be administered by email, embedded popup, shareable link, and API.thermostat.io · read 3 Oct 2026
