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Chaport
Chaport · 2112 Chestnut St, Suite 114, Alhambra, CA 91803, USA · founded 2014
What it is
Chaport is a customer messaging platform for teams handling website conversations and messages from multiple channels. It combines live agent chat, a website chatbot and visitor tracking, alongside a knowledge base and FAQ bot. Chatbots can answer common questions, qualify leads and collect feedback around the clock. Customers can contact teams through live chat, email, Facebook, Telegram or Viber.
Chaport is available on web, iOS, Android, Windows and MacOS, and its apps synchronize between devices. The Free plan includes two operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation. It remains available after the 14-day Unlimited trial, with paid features disabled; the trial does not require a credit card. The Unlimited plan includes teams, assignment rules and shared saved replies. Chaport lists 4,000 integrations, SSL encryption and GDPR compliance. Prices exclude VAT, and VAT or sales tax may be added depending on location.
For and against
For
- Free plan remains available after the trial.
- Unlimited chats and websites on the Free plan.
- Chatbots can qualify leads and collect feedback.
- Apps synchronize between supported devices.
Against
- Free plan is limited to two operators.
- Free plan keeps chat history for 60 days.
- Paid features are disabled on the Free plan.
The verdict
Chaport combines live chat, automated chatbots and several messaging channels across desktop and mobile platforms. Its ongoing free plan has defined limits, while Unlimited adds team and workflow features.
Who it suits
Chaport suits teams that want to manage customer conversations across live chat, email and social messaging channels. The free plan is an option for teams that can work within its two-operator and 60-day history limits.
Plans and prices
Free
2 operators · 60 days chat history
Read 28 Sep 2026 · chaport.com
Pro
4 operators
Read 20 Sep 2026 · chaport.com
Unlimited
Unlimited operators
Read 20 Sep 2026 · chaport.com
Unlimited Monthly
Read 28 Sep 2026 · chaport.com
Pro Monthly
Read 28 Sep 2026 · chaport.com
Pro Annual
Read 28 Sep 2026 · chaport.com
Unlimited Annual
Read 28 Sep 2026 · chaport.com
On the record
- Included agent seats
- 2chaport.com · read 20 Sep 2026
- Website chatbot
- Yeschaport.com · read 20 Sep 2026
- Chatbot availability
- Chatbots can answer common questions, qualify leads, and collect feedback around the clock.chaport.com · read 28 Sep 2026
- Chat channels
- omnichannelchaport.com · read 20 Sep 2026
- Company name
- The website identifies the company as Chaport Inc.chaport.com · read 28 Sep 2026
- Company reach
- Chaport says it is used by more than 100,000 teams.chaport.com · read 28 Sep 2026
- Device synchronization
- The apps provide instant synchronization between devices.chaport.com · read 28 Sep 2026
- Free plan duration
- After the trial, the Free plan is available forever, with paid features disabled.chaport.com · read 28 Sep 2026
- Free plan limits
- The Free plan includes 2 operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation.chaport.com · read 28 Sep 2026
- Listed integrations
- 4000chaport.com · read 20 Sep 2026
- Listed integrations
- Chaport connects with more than 4,000 apps through Zapier and also offers an API.chaport.com · read 28 Sep 2026
- Live agent chat
- Yeschaport.com · read 20 Sep 2026
- Messaging channels
- Customers can contact teams through live chat, email, Facebook, Telegram, or Viber.chaport.com · read 28 Sep 2026
- Operator roles
- Operators can be account owners, administrators, or operators.chaport.com · read 28 Sep 2026
- Payment methods
- Chaport accepts PayPal, Visa, and MasterCard.chaport.com · read 28 Sep 2026
- Security compliance
- The pricing page lists SSL encryption and GDPR compliance.chaport.com · read 28 Sep 2026
- Supported platforms
- Chaport is available on iOS, Android, Web, Windows, and MacOS.chaport.com · read 28 Sep 2026
- Support features
- The product includes live chat, chatbots, a knowledge base, and an FAQ bot.chaport.com · read 28 Sep 2026
