- Home
- Live chat software
- Acquire
On the recordRead 11 Oct 202619 facts
Acquire
Acquire · San Francisco, California, United States · founded 2016
Plans and prices
Coming soon
Priced on request
More channels · Bot · Cross-channel conversations · Video recording
Read 20 Sep 2026 · acquire.io
Integrated solution
Priced on request
Chat widget · SMS call deflection · SMS and email channels · workflows
Read 11 Oct 2026 · acquire.io
Self service
Priced on request
Chat widget · SLA and alerts · workflows · prioritization and queues
Read 11 Oct 2026 · acquire.io
On the record
- Channels
- The platform supports customer conversations through chat, SMS, email, voice, and video.acquire.io · read 11 Oct 2026
- Website chatbot
- Yesacquire.io · read 20 Sep 2026
- Chatbots
- Acquire says teams can build sequence and conversational chatbots to automate support and collect customer information.test.acquire.io · read 11 Oct 2026
- Chat channels
- omnichannelacquire.io · read 20 Sep 2026
- Cobrowse
- Acquire describes cobrowsing and screen sharing features that let agents guide customers through their browsers.test.acquire.io · read 11 Oct 2026
- Integrations
- Acquire's help center describes integrations across CRM, social, chatbot, ecommerce, support, and automation categories.help.acquire.io · read 11 Oct 2026
- Live agent chat
- Yesacquire.io · read 20 Sep 2026
- Live chat
- Agents can view customer information and conversation history, handle multiple chats, and route inquiries using customizable business rules.acquire.io · read 11 Oct 2026
- Pricing detail
- The pricing page presents self-service and integrated solutions with a “Contact us” call to action and no displayed prices.acquire.io · read 11 Oct 2026
- Product
- Acquire describes itself as a customer service platform for improving support with workflows and digital channels.acquire.io · read 11 Oct 2026
- Salesforce
- The Salesforce integration can sync customer details and conversations and map Acquire data to Salesforce records.help.acquire.io · read 11 Oct 2026
- Security
- Acquire's security page says it follows SOC 2 Trust Service Principles and references HIPAA, GDPR, and PCI-DSS requirements.acquire.io · read 11 Oct 2026
- Shopify limitation
- Acquire's Shopify integration supports order management, but credit card details cannot be processed in Acquire.help.acquire.io · read 11 Oct 2026
- Support
- Acquire's installation guide directs users to live chat or [email protected] for help.docs.acquire.io · read 11 Oct 2026
- Visitor tracking
- Yesacquire.io · read 20 Sep 2026
