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AssistYou
Rotterdam, Netherlands
What it is
AssistYou provides AI voice agents for customer-service calls and an AI Analyst for conversation insights. The voice agent answers, verifies, routes, and resolves routine requests, then can pass an unresolved call to a human with its context. It supports more than 100 languages and can switch to the caller’s language automatically. A visual canvas lets teams design, test, and deploy customer journeys without code. The AI Analyst categorizes conversations by topic, urgency, and intent, and answers natural-language questions with transcript quotations. Listed knowledge sources include AssistYou’s own knowledge base, live integrations, and backend systems; integrations can connect existing CCaaS, CRM, and backend platforms. AssistYou says data is processed and stored in European data centers in line with GDPR. It lists ISO/IEC 27001:2023 and NEN 7510-1:2017+A1:2020 certifications and offers demo requests, direct support, and tailored enterprise SLAs.
For and against
For
- Supports more than 100 languages
- Hands unresolved calls to humans with context
- No-code visual journey canvas
- AI Analyst uses transcript quotations
- European data processing aligned with GDPR
Against
- Pricing requires a custom quote
- Specific integration vendors are not named
- Platform listing is web and API
The verdict
AssistYou combines multilingual voice automation, contextual human escalation, no-code flow design, and transcript-based analysis. Buyers should request a demo and quote based on call volume, languages, integrations, and compliance needs.
Who it suits
It suits customer-service organizations needing multilingual automated calls, human handoff, no-code journey design, and conversation analysis.
Plans and prices
AI Analyst
Analyzes 100% of conversations · reporting per version, team or period
Read 8 Oct 2026 · assistyou.ai
AI Voice Agent
24/7 calls · 100+ languages · integrates with existing CCaaS, CRM and backend systems
Read 8 Oct 2026 · assistyou.ai
On the record
- AI Analyst
- The AI Analyst categorizes conversations by topic, urgency and intent, and answers natural-language questions with quotes from transcripts.assistyou.ai · read 8 Oct 2026
- Call handling
- The voice agent handles routine requests and can hand unresolved calls to a human with the conversation context.assistyou.ai · read 8 Oct 2026
- Company origin
- The company’s origin story says AssistYou was founded after its founders’ idea in 2018; it began with a restaurant voice assistant in Rotterdam.assistyou.ai · read 8 Oct 2026
- Data location
- AssistYou states that customer data is processed and stored in European data centers in line with GDPR.assistyou.ai · read 8 Oct 2026
- Demo
- Prospective customers can request a demo environment and are usually answered within one business day.assistyou.ai · read 8 Oct 2026
- Financial-sector screening
- AssistYou says it is screened under FSQS-NL, a supplier qualification system used by banks and insurers.assistyou.ai · read 8 Oct 2026
- Flow design
- A visual canvas lets teams design, test and deploy customer journeys without writing code.assistyou.ai · read 8 Oct 2026
- Integrations
- The pricing page lists integration with existing CCaaS, CRM and backend systems; specific vendors are not named there.assistyou.ai · read 8 Oct 2026
- Languages
- The voice agent supports more than 100 languages and can switch to the caller’s language automatically.assistyou.ai · read 8 Oct 2026
- Pricing factors
- The company says proposals vary with monthly call volume, languages and channels, integrations, and compliance requirements.assistyou.ai · read 8 Oct 2026
- Security certifications
- AssistYou lists ISO/IEC 27001:2023 and NEN 7510-1:2017+A1:2020 certifications, with scopes covering voice-assistant sales, design, development, implementation, maintenance and support.assistyou.ai · read 8 Oct 2026
- Support
- The company says it provides direct support late at night and on Sundays, and that tailored solutions can include dedicated support and enterprise SLAs.assistyou.ai · read 8 Oct 2026
- What it does
- AssistYou provides AI voice agents that answer, verify, route and resolve customer service calls, alongside an AI Analyst that turns conversations into insights.assistyou.ai · read 8 Oct 2026
