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boost.ai
boost.ai · Sandnes, Norway · founded 2016
What it is
boost.ai is a paid conversational AI platform for automating customer service and internal support. Its no-code conversation builder lets teams create advanced flows without developers. A hybrid architecture combines natural language understanding, generative AI, and agentic capabilities. Agents can plan, decide, and act across connected channels and enterprise systems, while multiple agents can hand work to one another through contextual, generative, and rule-based routing. Supported channels include voice, phone, web chat, and messaging, with multilingual support and human handoff. Chat tools include proactive campaigns, built-in human chat, and analytics with quality ratings, tags, and filters. Teams can simulate interactions, test voice calls, track KPIs, and analyze conversations. Integrations cover communication channels, contact centers, authentication, utilities, and voice, including Genesys and Vonage. boost.ai serves regulated enterprises and lists ISO/IEC 27001 and 27701 certifications. Pricing is available on request; there is no free plan.
For and against
For
- No-code conversation builder
- Voice, phone, web chat, and messaging
- Human handoff and multilingual support
- Built-in testing and conversation analytics
- ISO/IEC 27001 and 27701 certifications
Against
- Paid platform with pricing on request
- No free plan
- Enterprise-focused feature set
The verdict
boost.ai combines no-code design with hybrid AI, agent actions, voice, messaging, and human handoff. Its broad integrations and security controls target regulated enterprise support operations, while costs require a direct discussion.
Who it suits
It suits enterprises automating support across voice and digital channels, especially financial services, insurance, telecommunications, and public-sector organizations. Teams wanting no-code flow design, human handoff, and enterprise integrations may find it relevant.
On the record
- Agent actions
- AI agents can plan, make decisions, and take actions across connected channels and enterprise systems.boost.ai · read 8 Oct 2026
- Agent orchestration
- The platform supports multiple agents that can hand off to one another, with hybrid routing across contextual, generative, and rule-based understanding.boost.ai · read 8 Oct 2026
- AI architecture
- The platform combines natural language understanding, generative AI, and agentic capabilities in a hybrid architecture.boost.ai · read 8 Oct 2026
- Certifications
- The company says it has ISO/IEC 27001 certification and ISO/IEC 27701 certification.boost.ai · read 8 Oct 2026
- Chat features
- Chat features include proactive campaigns, built-in human chat, and conversation analytics with quality ratings, tags, and filters.boost.ai · read 8 Oct 2026
- Company announcement
- The official site says boost.ai is joining Automation Anywhere.boost.ai · read 8 Oct 2026
- Company history
- boost.ai says it was founded in Norway in 2016.boost.ai · read 8 Oct 2026
- Human handoff
- Agents can hand conversations to human staff with the conversation context and transcript.boost.ai · read 8 Oct 2026
- Hybrid AI
- The platform combines natural language understanding with generative and agentic capabilities in a hybrid architecture.boost.ai · read 8 Oct 2026
- Industries
- The company highlights financial services, insurance, telecommunications, and the public sector as industries it serves.boost.ai · read 8 Oct 2026
- Integrations
- The integrations page groups connections into communication channels, contact center, authentication, utility, and voice categories.boost.ai · read 8 Oct 2026
- Intended customers
- The company presents the platform for enterprises in regulated industries, including financial services, insurance, telecom, and the public sector.boost.ai · read 8 Oct 2026
- No-code builder
- Its conversation builder lets teams create advanced conversation flows without coding or developers.boost.ai · read 8 Oct 2026
- Pricing availability
- The company directs prospective customers to request a demo, and its terms say prices are set out in customer order forms.boost.ai · read 8 Oct 2026
- Product
- boost.ai is a no-code conversational AI platform for automating customer service and internal support.boost.ai · read 8 Oct 2026
- Purpose
- boost.ai provides a conversational AI platform for automating customer service and internal support.boost.ai · read 8 Oct 2026
- Security
- The security page lists segregated single-tenant environments, encryption in transit and at rest, two-factor authentication, SSO, IP allowlisting, and penetration testing.boost.ai · read 8 Oct 2026
- Security certifications
- boost.ai states that it is ISO/IEC 27001 certified since May 2021 and ISO/IEC 27701 certified since June 2022.boost.ai · read 8 Oct 2026
