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On the recordRead 7 Oct 202619 facts
SupportX
Ahmedabad, India
On the record
- Availability
- The site says its agents offer 24/7 availability and can handle unlimited conversations simultaneously.supportx.codevally.com · read 7 Oct 2026
- Chat assistant
- The smart chat assistant provides support powered by advanced language models.supportx.codevally.com · read 7 Oct 2026
- Company location
- The contact page gives an address in Ahmedabad, India: 720 Ship Epitome, Sindhubhavan Road, Ahmedabad 380059.supportx.codevally.com · read 7 Oct 2026
- Compliance
- The technology page claims SOC 2 Type II certification and GDPR, HIPAA, and PCI DSS Level 1 compliance.supportx.codevally.com · read 7 Oct 2026
- Contact and sales
- The homepage offers booking a demo and contacting sales.supportx.codevally.com · read 7 Oct 2026
- Custom integrations
- The site says its API can connect SupportX with custom systems.supportx.codevally.com · read 7 Oct 2026
- Encryption
- The site lists AES-256 encryption at rest, TLS 1.3 in transit, end-to-end encryption, and key rotation policies.supportx.codevally.com · read 7 Oct 2026
- Grounded answers
- Its RAG technology retrieves information from customer data to produce context-aware responses.supportx.codevally.com · read 7 Oct 2026
- Industries
- The site presents SupportX for e-commerce, SaaS, fintech, healthcare, and real estate businesses.supportx.codevally.com · read 7 Oct 2026
- Infrastructure
- The site lists a 99.99% uptime SLA, multi-region deployment, automated backups, and disaster recovery.supportx.codevally.com · read 7 Oct 2026
- Integrations
- The technology page lists Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Help Scout, Shopify, WooCommerce, Magento, BigCommerce, Stripe, and PayPal.supportx.codevally.com · read 7 Oct 2026
- Knowledge grounding
- The maker says its retrieval-augmented generation technology grounds responses in customer data and supports real-time retrieval and automatic knowledge base updates.supportx.codevally.com · read 7 Oct 2026
- Language models
- The technology page says SupportX uses GPT-5 and custom fine-tuned models for industry-specific understanding.supportx.codevally.com · read 7 Oct 2026
- Product
- SupportX provides AI voice and chat agents for customer support.supportx.codevally.com · read 7 Oct 2026
- Support channels
- The contact page offers live chat, a help center, and a community forum, and says message replies come within 24 hours.supportx.codevally.com · read 7 Oct 2026
- Trial
- The contact page invites visitors to start a free trial, but does not state its duration.supportx.codevally.com · read 7 Oct 2026
- Voice agent
- The AI voice agent is described as having natural voice conversations with human-like understanding and empathy.supportx.codevally.com · read 7 Oct 2026
- Voice and chat
- Its features include natural voice conversations and a chat assistant powered by language models.supportx.codevally.com · read 7 Oct 2026
