- Home
- Customer Service Voicebots
- SuperBot Telephonic Agent
On the recordRead 9 Oct 202623 facts
SuperBot Telephonic Agent
Gurgaon, Haryana, India
On the record
- Analytics
- The maker describes a unified dashboard with real-time analytics, call disposition, CRM integration, and reporting.superbot.one · read 9 Oct 2026
- Availability
- The telephonic agent page provides a request-demo option and does not show a public price or self-serve signup on the page.superbot.one · read 9 Oct 2026
- Backend APIs
- It connects to customer systems via APIs to retrieve account status, appointment availability, payment information, or order details during calls.superbot.one · read 9 Oct 2026
- Backend connections
- The agent connects to business systems via APIs to retrieve account status, available slots, payment information, or order details during calls.superbot.one · read 9 Oct 2026
- Call features
- It can detect voicemail, leave a predefined contextual message, validate caller inputs, and place callers on hold while backend systems process requests.superbot.one · read 9 Oct 2026
- Commercial access
- The product page invites visitors to request a demo and does not display a price.superbot.one · read 9 Oct 2026
- Contact
- The product page lists [email protected] and phone contacts for India and the USA.superbot.one · read 9 Oct 2026
- Dashboard
- A unified portal provides real-time analytics, call disposition, CRM integration, and reporting across telephony, voice assistants, and chatbots.superbot.one · read 9 Oct 2026
- Hosting and privacy claim
- The product page describes the service as 100% India hosted and says customer data does not touch third-party APIs for LLMs or ASR.superbot.one · read 9 Oct 2026
- Input validation
- It validates phone numbers, pincodes, IDs, and other inputs during calls, prompting callers to correct invalid entries.superbot.one · read 9 Oct 2026
- Knowledge base
- Businesses can provide company documents and FAQs, and the agent answers from that knowledge base rather than internet sources.superbot.one · read 9 Oct 2026
- Languages
- The agent supports 8+ Indian languages; the site describes conversations in Hindi, English, and Hinglish.superbot.one · read 9 Oct 2026
- Privacy policy
- The privacy policy says data entered or collected after portal login is not shared with third parties, while also saying the company may use service providers to facilitate its service.superbot.one · read 9 Oct 2026
- Product
- SuperBot’s Telephonic AI Agent handles inbound and outbound calls, including thousands simultaneously, with natural conversations 24x7.superbot.one · read 9 Oct 2026
- Response time
- The product page lists a sub-800ms response time.superbot.one · read 9 Oct 2026
- Security and residency
- The maker claims zero external API calls for LLMs or ASR and says customer data stays in India to meet data localization requirements.superbot.one · read 9 Oct 2026
- Support and sales
- The maker directs prospective customers to request a demo and lists [email protected] and phone contacts for India and the USA.superbot.one · read 9 Oct 2026
- Use cases
- Listed use cases include booking, lead qualification, customer support, payment reminders, order confirmation, campaigns, and claims guidance.superbot.one · read 9 Oct 2026
