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Ranked on the record · 22 apps

Best Multilingual Customer Support Software 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

Chatwoot

by Chatwoot

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

Free plan Free trial Open source From $19 a month, billed yearly AndroidiPhone & iPadWebLinuxAPISelf-hosted
Record6.5 Visit site The record
02

Crisp

Crisp suits customer support, inbound sales, and marketing teams that manage conversations across channels.

AndroidiPhone & iPadWeb+3
Record6.4 Visit
03

Mixdesk

Mixdesk suits sales, support, and ecommerce teams serving customers across multiple channels and languages.

AndroidiPhone & iPadWeb+1
Record5.8 Visit
04

Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb
Record5.5 Visit
6
Deskpro

Deskpro is aimed at customer support, IT, HR, and operations teams that handle requests across multiple channels.

AndroidiPhone & iPadWeb+2 $39 a month Record5.2 Visit
7
Gorgias

Gorgias is designed for ecommerce customer experience teams handling customer conversations across several channels.

AndroidiPhone & iPadWeb+2 Free plan Record5.1 Visit
8
Freshdesk

Freshdesk suits service teams managing customer requests across multiple channels.

API $19 a month, billed yearly Record5.0 Visit
9
Provide Support
AndroidiPhone & iPadWeb+3 $24 a month Record5.0 Visit
10
LiveAgent

LiveAgent suits support teams that handle several communication channels and want them in a shared inbox.

API $15 a month, billed yearly Record4.8 Visit
11
SupportPal
WebWindowsLinux+2 $299.95 a year Record4.8 Visit
12
Zoho Desk

Zoho Desk may suit support teams that need shared customer-service tools, from a three-user free plan to paid plans for five or unlimited users.

API ₹420 a month, billed yearly Record4.4 Visit
13
Helpshift
AndroidiPhone & iPadWeb+1 — Record4.2 Visit
14
Kustomer

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
15
Sprinklr Service
WebAPI — Record3.7 Visit
16
eDesk
API $39 a month Record3.5 Visit
17
Salesforce Service Cloud
API $25 a month, billed yearly Record3.5 Visit
18
Language I/O
API $10,000 a year Record3.4 Visit
19
Zendesk AI Agents
Web $228 a year Record3.2 Visit
20
Enchant
API — Record2.8 Visit
21
WhosOn
iPhone & iPadWebWindows — Record2.8 Visit
22
LinguoDesk
Web — Record2.5 Visit

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