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Salesforce Service Cloud

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Score7.2
Rank#24 of 101
From$25/mo
Free planNo
Runs onAPI

Summary

Salesforce Service Cloud is ranked #24 of 101 in help desk software on Samsung Mobile US Press. It runs on API. There is no free plan. Paid plans start at $25/mo.

Salesforce Service Cloud plans and pricing

All plans
Starter Suite $25/mo Billed monthly or annually Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing salesforce.com · 20 Sept 2026
Pro Suite $100/mo Billed annually. Contract required. 5 flows per org salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026

Compared on help desk software

Free plan
Nosalesforce.com

Facts

Free plan
Nosalesforce.com · 20 Sept 2026
Paid from
25salesforce.com · 20 Sept 2026
Shared inbox
Yessalesforce.com · 20 Sept 2026
SLA management
Yessalesforce.com · 20 Sept 2026
Help center
Yessalesforce.com · 20 Sept 2026
Ticket automation
Yessalesforce.com · 20 Sept 2026
Customer portal
Yessalesforce.com · 20 Sept 2026
API access
Yessalesforce.com · 20 Sept 2026

Best Salesforce Service Cloud alternatives

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9.6 Vtiger Help Desk Free plan 9.4 Chatwoot Free plan Open source 9.2 Desk365 Free plan 8.8 Intercom Free trial $19/mo 8.2 Freshdesk Free plan 8.1 Help Scout Free plan

Where it ranks on Samsung Mobile US Press

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