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On the recordRead 20 Sep 20268 facts
Salesforce Service Cloud
Plans and prices
Starter Suite
$25a month, billed yearly
Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing
Read 20 Sep 2026 · salesforce.com
Pro Suite
$100a month, billed yearly
5 flows per org
Read 20 Sep 2026 · salesforce.com
Enterprise
Priced on request
AI for customer service · Self-service Help Center · Workflow automation
Read 20 Sep 2026 · salesforce.com
Unlimited
Priced on request
Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox
Read 20 Sep 2026 · salesforce.com
Agentforce 1 Service
$550a month, billed yearly
2.5M Flex Credits per org per year
Read 20 Sep 2026 · salesforce.com
On the record
- API access
- Yessalesforce.com · read 20 Sep 2026
- Customer portal
- Yessalesforce.com · read 20 Sep 2026
- Help center
- Yessalesforce.com · read 20 Sep 2026
- Shared inbox
- Yessalesforce.com · read 20 Sep 2026
- SLA management
- Yessalesforce.com · read 20 Sep 2026
- Paid from
- 25salesforce.com · read 20 Sep 2026
- Ticket automation
- Yessalesforce.com · read 20 Sep 2026
