Zoho Desk

Zoho Desk is customer support software with a shared inbox, customer portal, and help center. Its listed capabilities also include SLA management, ticket automation, and API access. A free plan is available for three users at no cost. Paid plans are billed annually: Express is ₹420 a month for 5 users; Standard is ₹800 a month for unlimited users; Professional is ₹1,400 a month for unlimited users; and Enterprise is ₹2,400 a month for unlimited users. The pricing note lists paid access from ₹420/user/mo (annual) and a 15-day trial. Zoho Desk is freemium, and API is the listed platform. The maker is identified as Zoho Desk, with 1996 given as its founding year. Teams can consider the free tier for three users or compare the annual plans by price and user allowance.

Zoho Desk combines customer support features with a free three-user tier and several annually billed options. Compare the plan costs and user limits against your team's needs.

Zoho Desk may suit support teams that need shared customer-service tools, from a three-user free plan to paid plans for five or unlimited users. Its listed features include ticket automation, SLA management, and a customer portal.