SOVA
by SOVASOVA may suit developers and teams building assistants, chatbots, or speech applications who want an open-source ecosystem.
Free plan Open source AndroidiPhone & iPadWebWindowsMacLinux+2
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Best Conversational Chatbots Software 2026
Facts read 20 Sep 2026 – 21 Oct 2026
Chatbot software lets you build and operate assistants that communicate through chat. This list brings together tools with different pricing models, deployment options and controls for automated and human replies.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 SOVA | SOVA may suit developers and teams building assistants, chatbots, or speech applications who want an open-source ecosystem. | 6.1 | Free plan | Free plan | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 |
| 02 Zoho SalesIQ | 6.1 | Free plan | Free plan | Android, iPhone & iPad, Web, Windows | 11 Oct 2026 | |
| 03 Chatbase | Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice. | 6.0 | $40 a month | Free plan | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 04 Microsoft Copilot | Copilot suits people seeking an AI assistant across web and desktop or mobile platforms, including those who want it alongside Microsoft 365 apps. | 6.0 | $99.99 a year | Free plan | Android, iPhone & iPad, Web, Windows | 27 Sep 2026 |
| 05 Amazon Lex | Lex suits teams building voice or chat assistants for self-service, information, transactions, productivity, or device control. | 5.7 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 3 Oct 2026 |
| 06 Botmaker | Botmaker suits businesses automating sales, customer service, lead capture, campaigns, or internal employee support. | 5.7 | $149 a month | Free plan | Android, iPhone & iPad, Web, API | 12 Oct 2026 |
| 07 Yellow.ai | 5.6 | Free plan | Free plan | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 | |
| 08 Intercom | Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff. | 5.4 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web | 27 Sep 2026 |
| 09 Rasa | 5.3 | Free plan | Free plan | Web, Windows, Mac, Linux | 21 Oct 2026 | |
| 10 IBM watsonx Assistant | It suits organizations that need branded conversational assistants with knowledge search, multiple messaging channels, and live-agent escalation. | 5.2 | $140 a month | Free plan | Web, API, Self-hosted | 1 Oct 2026 |
Review free plans, entry-level paid prices and trial offers, then examine AI-generated replies, deployment channels, included chatbots, human handoff, visual flow builders and language support. The platform labels include web, API, iOS, Android, self-hosted and macOS options.
02
Zoho SalesIQ
AndroidiPhone & iPadWeb+4 Record6.1 Visit
03
Chatbase
Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.
AndroidiPhone & iPadWeb+1 Record6.0 Visit
04
Microsoft Copilot
Copilot suits people seeking an AI assistant across web and desktop or mobile platforms, including those who want it alongside Microsoft 365 apps.
AndroidiPhone & iPadWeb+2 Record6.0 Visit
05
Amazon Lex
Lex suits teams building voice or chat assistants for self-service, information, transactions, productivity, or device control.
AndroidiPhone & iPadWeb+1 Record5.7 Visit
6
Botmaker
AndroidiPhone & iPadWeb+1 $149 a month Record5.7 Visit Botmaker suits businesses automating sales, customer service, lead capture, campaigns, or internal employee support.
8
Intercom
AndroidiPhone & iPadWeb $19 a month, billed yearly Record5.4 Visit Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.
10
IBM watsonx Assistant
WebAPISelf-hosted $140 a month Record5.2 Visit It suits organizations that need branded conversational assistants with knowledge search, multiple messaging channels, and live-agent escalation.
11
ElevenLabs
WebAPI $6 a month Record5.1 Visit ElevenLabs may suit creators and developers working with speech or audio, including those who need API access or voice cloning.
12
Botpress
WebAPI $150 a month, billed yearly Record4.9 Visit Botpress may suit teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding or integrations.
14
Landbot
Web €32 a month, billed yearly Record4.5 Visit Landbot suits teams that want to build web chatbots visually and deploy them across channels.
16
Haptik
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Haptik suits enterprises in retail, e-commerce, fintech, and other industries that need conversational agents across customer service, sales, bookings, or lead…
17
Verloop.io
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Verloop.io is aimed at enterprise teams automating customer support, sales and service conversations across voice and digital channels.
18
Kore.ai
WebAPISelf-hosted — Record4.0 Visit Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service operations.
20
boost.ai
WebAPI — Record3.7 Visit It suits enterprises automating support across voice and digital channels, especially financial services, insurance, telecommunications, and public-sector organizations.
Before you choose
Check the payment model
Check whether a tool on this list includes a free plan. Freemium options include Botpress and Flow XO, while Amazon Lex lists usage from $0.00.
Paid pricing varies. Botmaker lists plans from $149 per month, Botpress lists paid plans from $150 per month when billed annually, and Flow XO lists paid plans from $25 per month. For tools such as Aivo AgentBot, pricing is on request.
Look for a trial path
Check listed tools for a no-cost trial period. Flow XO and Freshworks Freddy AI Agent each list 14-day trials.
Trial terms differ from free plans. Check the listed payment model and trial details together.
Match the deployment channel
Listed tools support deployment through web services, APIs, iOS, Android, self-hosted environments or macOS. Choose the channels that fit your product and support workflow.
Confirm the platform label before you build. A web deployment and a self-hosted deployment can require different setup and maintenance work.
Compare conversation controls
Use the comparison fields to check AI-generated replies, human handoff and visual flow builders. These controls shape how a chatbot answers and when a person takes over.
Chatbots included and supported languages are also listed for comparison. Review those fields against the conversations you need to support.
Review code and ownership needs
If open-source code is important, check whether a tool on this list provides it. If you need to read, change or host the code yourself, check the licence and deployment details for the tool you are considering.
Questions
Do these chatbot tools have free plans?
Check whether a tool on this list includes a free plan. Botpress, Botmaker, Flow XO and Amazon Lex are examples with a free plan listed.
Which tools offer a free trial?
Flow XO lists a 14-day trial. Freshworks Freddy AI Agent also lists a 14-day trial.
Can I deploy a chatbot through an API?
API is one of the deployment platforms represented on this list. Check a tool's platform label before choosing it.
Is open-source chatbot software available here?
Check whether a tool on this list provides open-source code. Review the licence and hosting requirements before you choose one.
Which features can I compare?
You can compare free plans, starting paid prices, AI-generated replies, deployment channels, included chatbots, human handoff, visual flow builders and supported languages.
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