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Botpress
What it is
Botpress is a platform for building, deploying and monitoring AI agents for customer support and other workflows. Botpress Studio provides a visual environment for creating conversation flows, branching logic and multi-step automations. Its Autonomous Engine uses language-model reasoning with structured logic to select actions, run workflows and connect to external systems and APIs. Knowledge Bases can ingest documents, websites, spreadsheets and CSV files, while Tables store structured data across sessions. Developers can add code actions, custom integrations, multiple LLM configurations and API access. The catalog includes services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear and Stripe. Botpress Cloud is a managed web application and the recommended platform for new development; self-hosted and locally installed v12 versions are no longer available for new deployments. The Free plan includes 25 conversations, 3 seats and 3 AI agents. Plus costs $150 a month billed annually and includes 250 conversations per month. Free support is community-based; Plus includes live-chat technical support.
For and against
For
- Visual builder supports branching and multi-step automations.
- Knowledge Bases accept documents, websites and spreadsheets.
- Tables retain structured data across sessions.
- Supports custom code, integrations and API access.
- Managed Botpress Cloud is recommended for new development.
Against
- Self-hosted v12 is unavailable for new deployments.
- Free plan includes 25 conversations.
- Plus costs $150 a month billed annually.
- A bot can have at most 30 installed integrations.
The verdict
Botpress combines visual agent development with knowledge sources, integrations and custom code options. New projects should account for its Cloud direction, the Free plan conversation limit and the cost of Plus.
Who it suits
Botpress may suit teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding or integrations. Custom development options may also interest teams connecting agents to external systems.
Plans and prices
Free
25 conversations · 3 seats · 3 AI agents · no top-ups or overages
Read 28 Sep 2026 · botpress.com
Plus
250 conversations/mo · 3 seats · unlimited AI agents · $25 AI usage
Read 28 Sep 2026 · botpress.com
Team
1,500 conversations/mo · unlimited seats · unlimited AI agents · Teams, routing and RBAC
Read 28 Sep 2026 · botpress.com
Enterprise
custom conversation volume · dedicated support · uptime SLA · security review
Read 28 Sep 2026 · botpress.com
On the record
- AI bot generation
- Yesbotpress.com · read 20 Sep 2026
- API
- The Botpress APIs include Chat, Admin, Files, Tables and Runtime APIs for managing bots, content, data, analytics and runtime messages.botpress.com · read 28 Sep 2026
- Autonomous reasoning
- The Autonomous Engine uses LLM reasoning and structured logic to choose actions, execute multi-step workflows and connect to external APIs and systems.botpress.com · read 28 Sep 2026
- Cloud platform
- Botpress Cloud is a fully managed web application and is the recommended platform for new development.botpress.com · read 28 Sep 2026
- Custom development
- Botpress supports custom code actions, bespoke integrations, multi-LLM configuration and programmatic API access.botpress.com · read 28 Sep 2026
- Deployment channels
- multichannelbotpress.com · read 20 Sep 2026
- Human handoff
- Yesbotpress.com · read 20 Sep 2026
- Integrations
- The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe and custom APIs.botpress.com · read 28 Sep 2026
- Integration verification
- Integrations marked with a checkmark in the Hub are verified by Botpress for safety and function.botpress.com · read 28 Sep 2026
- Knowledge and data
- Studio can ingest documents, websites, spreadsheets and CSVs into Knowledge Bases, while Tables store structured data across sessions.botpress.com · read 28 Sep 2026
- Knowledge-base answers
- Yesbotpress.com · read 20 Sep 2026
- Included conversations
- 250botpress.com · read 20 Sep 2026
- Platform limits
- Botpress Cloud documents a maximum of 30 installed integrations per bot and a public API limit of 100 requests per second.botpress.com · read 28 Sep 2026
- Privacy
- Botpress says it adheres to GDPR, participates in an EU Data Protection Representative Program and uses organizational, physical and technical measures to protect personal data.botpress.com · read 28 Sep 2026
- Purpose
- Botpress is a platform for building, deploying and monitoring AI agents for customer support and other workflows.botpress.com · read 28 Sep 2026
- Security compliance
- Botpress states that its infrastructure is SOC 2 and GDPR compliant and includes confidence thresholds, RAG systems and context-aware conversation management.botpress.com · read 28 Sep 2026
- Self-hosting limit
- Botpress v12 and all self-hosted or locally installed versions are sunset and unavailable for new downloads, purchases or deployments.botpress.com · read 28 Sep 2026
- Paid from
- 150botpress.com · read 20 Sep 2026
