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Ranked on the record · 21 apps

Best Proactive Customer Retention Software 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

Togile CRM

by Togile CRM

Togile CRM suits teams managing contacts, deals, and revenue signals, from startups to large organizations.

Free plan Free trial From ₹36,000 a year AndroidiPhone & iPadWebAPI
Record5.8 Visit site The record
02

GainTrace

GainTrace suits B2B SaaS customer success teams that want account health scores and workflows for churn-related situations.

WebAPISelf-hosted
Record5.5 Visit
03

CSSignal

CSSignal is aimed at customer success managers, operations teams, leaders, and founders or GTM leaders.

Web
Record4.6 Visit
04

Retain

Retain suits B2B SaaS businesses with high-value customers and small customer-success or account-management teams.

WebAPI
Record4.6 Visit
6
Successifier

It suits SaaS customer-success teams, especially organizations described as having 2 to 200 people.

WebAPI $79 a month Record4.5 Visit
7
Custify

Custify is aimed at customer success managers and B2B SaaS businesses that need to centralize customer information and automate workflows.

WebAPI — Record4.0 Visit
8
Paddle Retain
Web — Record3.9 Visit
9
SmartKarrot
WebAPI $15,000 a year Record3.9 Visit
10
Vitally

Vitally is aimed at Customer Success teams using one-to-many, product-led, hybrid, or one-to-one engagement models.

WebAPI — Record3.9 Visit
11
Churned

Churned suits subscription-focused teams managing large subscriber bases and interaction volumes.

WebAPI — Record3.7 Visit
12
Customerscore.io

Customerscore.io is aimed at lean Customer Success, Growth, and RevOps teams at SaaS companies.

WebAPI — Record3.7 Visit
13
ZapScale

ZapScale is presented for growing customer success teams at B2B SaaS companies.

Web — Record3.7 Visit
14
ClientSuccess

ClientSuccess suits early-stage startups, SMBs, mid-market teams, and larger organisations with structured customer-success programs.

Web — Record3.6 Visit
15
fiit

fiit suits customer success, account management, renewal, and onboarding teams using Salesforce.

Web $399 a month, billed yearly Record3.6 Visit
16
Planhat

It suits B2B commercial teams looking to organize customer success, sales, or professional services work in one platform.

WebAPI — Record3.6 Visit
17
Velaris
Web — Record3.6 Visit
18
Reptrics
Web Free plan Record3.0 Visit
19
RetentionLens
Web — Record2.5 Visit
20
AmplifyCS
Web — Record2.3 Visit
21
ChurnAI
— Record2.1 Visit

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