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  3. SmartKarrot

SmartKarrot

Dallas, USA

Plans and prices

Basic

$15,000a year

5 users · 2 third party integrations

Enterprise

Priced on request

Custom users · 3+ SaaS products · 4+ third party integrations

Growth

Priced on request

10 users · 1 SaaS product · 3 third party integrations

Pro

Priced on request

25 users · 3 SaaS products · 4 third party integrations

Every plan, in full

On the record

Analytics
Product analytics uses product data to support adoption, upsell, and cross-sell decisions.smartkarrot.com · read 2 Oct 2026
Automation
SmartKarrot says it can automate actions, alerts, playbooks, tasks, campaigns, and NPS activities.smartkarrot.com · read 2 Oct 2026
Call intelligence
SmartKonversations transcribes calls and can use customer phrases or call sentiment to prompt follow-up actions.smartkarrot.com · read 2 Oct 2026
Company and headquarters
SmartKarrot identifies Dallas as its hub and lists founder and CEO Arnab Chatterjee on its company page.smartkarrot.com · read 2 Oct 2026
Customer view
Customer 360 provides a consolidated view of customer information and related operational and financial elements.smartkarrot.com · read 2 Oct 2026
Health and risk
The platform offers customer health scoring and early warning capabilities to help teams identify at-risk accounts.smartkarrot.com · read 2 Oct 2026
Integrations
The pricing page says the plans support third-party integrations and lists CRM, email and calendar, financial system, and customer ticketing system integration categories.smartkarrot.com · read 2 Oct 2026
Playbooks
Playbooks help teams deliver consistent customer experiences and standardize success activities.smartkarrot.com · read 2 Oct 2026
Privacy
The privacy policy states that Google emails and calendar events are shown in real time and that Google user data is not stored or shared by SmartKarrot.smartkarrot.com · read 2 Oct 2026
Product
SmartKarrot describes itself as an intelligent customer success platform delivered as software as a service for B2B organizations.smartkarrot.com · read 2 Oct 2026
Purpose
The platform is for customer success and key account management teams seeking to manage onboarding, adoption, retention, and revenue growth.smartkarrot.com · read 2 Oct 2026
Security
The privacy policy says SmartKarrot uses administrative, technical, personnel, and physical safeguards and TLS encryption when transmitting sensitive information.smartkarrot.com · read 2 Oct 2026
Support
The pricing comparison lists email-based support for Basic, dedicated customer success managers for Growth and Pro, and premium support for Enterprise.smartkarrot.com · read 2 Oct 2026
User limit
The company says it offers unlimited users, while the plan comparison lists 5, 10, and 25 included users for Basic, Growth, and Pro respectively.smartkarrot.com · read 2 Oct 2026

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