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On the recordRead 2 Oct 202615 facts
SmartKarrot
Dallas, USA
Plans and prices
Basic
$15,000a year
5 users · 2 third party integrations
Read 2 Oct 2026 · smartkarrot.com
Enterprise
Priced on request
Custom users · 3+ SaaS products · 4+ third party integrations
Read 2 Oct 2026 · smartkarrot.com
Growth
Priced on request
10 users · 1 SaaS product · 3 third party integrations
Read 2 Oct 2026 · smartkarrot.com
Pro
Priced on request
25 users · 3 SaaS products · 4 third party integrations
Read 2 Oct 2026 · smartkarrot.com
On the record
- Analytics
- Product analytics uses product data to support adoption, upsell, and cross-sell decisions.smartkarrot.com · read 2 Oct 2026
- Automation
- SmartKarrot says it can automate actions, alerts, playbooks, tasks, campaigns, and NPS activities.smartkarrot.com · read 2 Oct 2026
- Call intelligence
- SmartKonversations transcribes calls and can use customer phrases or call sentiment to prompt follow-up actions.smartkarrot.com · read 2 Oct 2026
- Company and headquarters
- SmartKarrot identifies Dallas as its hub and lists founder and CEO Arnab Chatterjee on its company page.smartkarrot.com · read 2 Oct 2026
- Customer view
- Customer 360 provides a consolidated view of customer information and related operational and financial elements.smartkarrot.com · read 2 Oct 2026
- Health and risk
- The platform offers customer health scoring and early warning capabilities to help teams identify at-risk accounts.smartkarrot.com · read 2 Oct 2026
- Integrations
- The pricing page says the plans support third-party integrations and lists CRM, email and calendar, financial system, and customer ticketing system integration categories.smartkarrot.com · read 2 Oct 2026
- Playbooks
- Playbooks help teams deliver consistent customer experiences and standardize success activities.smartkarrot.com · read 2 Oct 2026
- Privacy
- The privacy policy states that Google emails and calendar events are shown in real time and that Google user data is not stored or shared by SmartKarrot.smartkarrot.com · read 2 Oct 2026
- Product
- SmartKarrot describes itself as an intelligent customer success platform delivered as software as a service for B2B organizations.smartkarrot.com · read 2 Oct 2026
- Purpose
- The platform is for customer success and key account management teams seeking to manage onboarding, adoption, retention, and revenue growth.smartkarrot.com · read 2 Oct 2026
- Security
- The privacy policy says SmartKarrot uses administrative, technical, personnel, and physical safeguards and TLS encryption when transmitting sensitive information.smartkarrot.com · read 2 Oct 2026
- Support
- The pricing comparison lists email-based support for Basic, dedicated customer success managers for Growth and Pro, and premium support for Enterprise.smartkarrot.com · read 2 Oct 2026
- User limit
- The company says it offers unlimited users, while the plan comparison lists 5, 10, and 25 included users for Basic, Growth, and Pro respectively.smartkarrot.com · read 2 Oct 2026