GainTrace
No phone app
7.7No. 3 of 26
in Customer Health Score Software
in Customer Health Score Software
- Recognised40% of the score77
- Phone app26% of the score0
- Documented20% of the score95
- Free plan14% of the score100
- Free plan
- Yes
- Paid plans from
- $6.83/mo
- Runs on
- api, Web
Summary
GainTrace is ranked #3 of 26 in customer health score software on Samsung Mobile US Press. It runs on API, Web. There is a free plan. Paid plans start at $6.83/mo.
GainTrace plans and pricing
All plansFree Free Forever 25 companies · 100 contacts · 5,000 events/mo · 3 live connectors · 100 automations/mo · 12-hour sync · 3 months of history gaintrace.com · 28 Sept 2026
GainTrace $82/yr Billed annually ($990) · 2 months free vs monthly · 100 companies tracked 100–2,500 companies · unlimited seats · 20,000–500,000 events/mo · 2-hour sync · 24 months of history gaintrace.com · 28 Sept 2026
Enterprise $1,500/mo From $1,500/mo 2,500+ companies · unlimited live connections · 15-minute sync · custom limits gaintrace.com · 28 Sept 2026
Compared on customer health score software
- Free plan
- Yesgaintrace.com
- Paid from
- $82/mogaintrace.com
- Product usage data
- Yesgaintrace.com
- Support data
- Yesgaintrace.com
- Outcome data
- Yesgaintrace.com
- Custom scoring models
- Yesgaintrace.com
- Automated score updates
- Yesgaintrace.com
- Health score segments
- Yesgaintrace.com
- Risk alerts
- Yesgaintrace.com
Facts
- Product
- GainTrace is customer success software that combines stack signals into customer health scores to surface churn risk in time to act.gaintrace.com · 28 Sept 2026
- Health scoring
- Health scores use weighted usage, adoption, engagement, sentiment, revenue, support and CSM pulse dimensions, with inputs refreshed every six hours.gaintrace.com · 28 Sept 2026
- Risk explanations
- The product shows the signals, weights and dates behind an account’s score, and withholds a churn percentage until data and confidence thresholds are met.gaintrace.com · 28 Sept 2026
- Playbooks
- Nineteen built-in workflows cover scenarios including health drops, renewal timelines, champion departures, payment failures and onboarding stages.gaintrace.com · 28 Sept 2026
- Integrations
- The pricing page lists standard connectors including Salesforce, HubSpot, Stripe, Slack, Intercom, Zendesk, Mixpanel, Segment, PostHog, Zoom, a custom webhook and the GainTrace SDK.gaintrace.com · 28 Sept 2026
- Security and data location
- GainTrace says customer data is stored at rest in AWS data centres in Ireland, and its pricing page says EU data residency is available on every plan.gaintrace.com · 28 Sept 2026
- AI data use
- GainTrace says customer data is not used to train models that benefit other customers, and generative AI providers are bound by terms against training on submitted data.gaintrace.com · 28 Sept 2026
- Plan limits
- The pricing page lists 25 tracked companies, three live connections, 5,000 monthly events and three months of history for Free; paid plan limits vary by company band.gaintrace.com · 28 Sept 2026
- Support
- The About page lists support by email and says replies are answered within one business day.gaintrace.com · 28 Sept 2026
- Intended users
- The About page describes GainTrace as customer success software for B2B SaaS companies and says its customers are B2B SaaS teams worldwide.gaintrace.com · 28 Sept 2026
- Desktop availability
- The homepage says GainTrace is built for desktop and offers a 30-minute walkthrough.gaintrace.com · 28 Sept 2026
Company
- Founded
- 2025gaintrace.com · 23 Sept 2026
- Headquarters
- Ahmedabad, Indiagaintrace.com · 23 Sept 2026
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Where it ranks on Samsung Mobile US Press
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Sources
- gaintrace.com· checked 28 Sept 2026
- gaintrace.com/platform/customer-health· checked 28 Sept 2026
- gaintrace.com/platform/playbooks· checked 28 Sept 2026
- gaintrace.com/pricing· checked 28 Sept 2026
- gaintrace.com/privacy· checked 28 Sept 2026
- gaintrace.com/about· checked 28 Sept 2026