Retain
No phone app
5.6No. 11 of 26
in Customer Health Score Software
in Customer Health Score Software
- Recognised40% of the score20
- Phone app26% of the score0
- Documented20% of the score97
- Free plan14% of the score0
- Free plan
- Trial only
- Paid plans from
- $79/mo
- Runs on
- api, Web
Summary
Retain is ranked #11 of 26 in customer health score software on Samsung Mobile US Press. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $79/mo.
Retain plans and pricing
All plansPro $79/mo Monthly Up to 150 active accounts · Unlimited events · Unlimited team members · Unlimited organizations retain.so · 2 Oct 2026
Growth $199/mo Monthly Up to 500 active accounts · Unlimited events · Unlimited team members · Unlimited organizations retain.so · 2 Oct 2026
Scale $449/mo Monthly Up to 1,500 active accounts · Unlimited events · Unlimited team members · Unlimited organizations retain.so · 2 Oct 2026
Enterprise Not published Contact for enterprise pricing above 1,500 accounts More than 1,500 accounts retain.so · 2 Oct 2026
Compared on customer health score software
Facts
- What it does
- Retain analyzes product usage and payment signals to score customer account health, identify churn risk, and explain the reasons for the risk.retain.so · 2 Oct 2026
- Churn prediction
- Its AI analyzes 10+ behavior signals, including feature usage, onboarding, trends, quiet days, and billing.retain.so · 2 Oct 2026
- Health scores
- Health scores range from 0 to 100, map to a risk level, and are recalculated daily using current customer behavior.retain.so · 2 Oct 2026
- Retention analytics
- Retain identifies the behavior most successful customers share as a Best Retention Trigger and can compare retention by signup month, plan, channel, or account size.retain.so · 2 Oct 2026
- Customer segments
- Retain groups customers by lifecycle stage to help teams tailor outreach to each group.retain.so · 2 Oct 2026
- Alerts and outreach
- Retain provides churn risk alerts with context and prepares win-back messages based on customer changes.retain.so · 2 Oct 2026
- Integrations
- Retain can receive product events through its SDK or API, forward events from PostHog, read subscription data from Stripe or Polar, and send configured alerts to Slack or Discord.retain.so · 2 Oct 2026
- AI agent
- Retain exposes seven tools through MCP for AI clients including Claude, Cursor, Codex, Gemini, and Perplexity; five tools read data and two change alert state.retain.so · 2 Oct 2026
- Intended users
- Retain is built for B2B SaaS businesses past product-market fit with high-value customers and lean teams handling customer success or account management.retain.so · 2 Oct 2026
- Pricing limits
- Only accounts active in the current month count toward a plan limit; going over prompts an upgrade, while tracking continues and no data is dropped or access cut off mid-month.retain.so · 2 Oct 2026
- Privacy and AI
- Retain says it does not sell personal data or train models on customer data; data sent to OpenAI through its API is not used by OpenAI to train its models.retain.so · 2 Oct 2026
- Data retention
- When an account is terminated or deletion is requested in writing, Retain says it deletes account data and end-user data within 30 days, subject to legal retention requirements.retain.so · 2 Oct 2026
- Company
- Retain is operated by Gaviro Tecnologia LTDA, a company incorporated in Brazil and trading as Retain.retain.so · 2 Oct 2026
Best Retain alternatives
See all 12
Where it ranks on Samsung Mobile US Press
Is Retain yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- retain.so/blog/what-is-retain· checked 2 Oct 2026
- retain.so/features/churn-prediction· checked 2 Oct 2026
- retain.so· checked 2 Oct 2026
- retain.so/privacy· checked 2 Oct 2026
- retain.so/features/ai-agent· checked 2 Oct 2026
- retain.so/pricing· checked 2 Oct 2026