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Ranked on the record · 36 apps · page 2 of 2

Best Omnichannel Contact Center Software 2026

26
Talkdesk CX Cloud

It suits contact centers needing voice and multiple digital channels, with workforce and analytics features.

Web $85 a month, billed yearly Record3.8 Visit
27
Alvaria Cloud

It suits enterprise contact centers that need inbound and outbound communications, workforce engagement, and coordinated outreach.

WebAPI — Record3.7 Visit
28
HoduCC
WebAPISelf-hosted — Record3.7 Visit
29
storm CONTACT
WebAPI — Record3.7 Visit
30
Verint Open CCaaS
WebAPI — Record3.7 Visit
31
Vocalcom Hermes360
WebAPISelf-hosted — Record3.7 Visit
32
Vonage Contact Center
Web — Record3.7 Visit
33
Puzzel Customer Service Platform
WebAPI — Record3.6 Visit
34
NICE CXone
Web $110 a month Record3.5 Visit
35
Microsoft Dynamics 365 Human Resources Recruiting
Web $4 a month, billed yearly Record3.4 Visit
36
Ozonetel CloudAgent
Web — Record3.0 Visit

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