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NICE CXone

No phone app

7.2No. 24 of 94
in Call Center Software
  • Recognised40% of the score97
  • Phone app26% of the score0
  • Documented20% of the score78
  • Free plan14% of the score0
Free plan
No
Paid plans from
$0.25/mo
Runs on
Web
Visit site Alternatives

Summary

NICE CXone is ranked #24 of 94 in call center software on Samsung Mobile US Press, made by NICE CXone (Ra'anana, Israel and Hoboken, New Jersey, USA). It runs on Web. There is no free plan. Paid plans start at $0.25/mo.

NICE CXone plans and pricing

All plans
Omnichannel Suite $110/mo Monthly billing in arrears Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 22 Sept 2026
Essential Suite $135/mo Monthly billing in arrears Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 22 Sept 2026
Core Suite $169/mo Monthly billing in arrears Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 22 Sept 2026
Complete Suite $209/mo Monthly billing in arrears Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 22 Sept 2026
Ultimate Suite $249/mo Monthly billing in arrears Voice and digital channels · Omnichannel routing · AI routing · Outbound engagement nice.com · 22 Sept 2026
Ultimate Suite usage $0.25/mo Monthly billing in arrears Session-based pricing option nice.com · 22 Sept 2026

Compared on call center software

Free plan
Nonice.com
Paid from
$110/monice.com

Company

Headquarters
Ra'anana, Israel and Hoboken, New Jersey, USnice.com · 28 Sept 2026
Founded
1996nice.com · 28 Sept 2026

Best NICE CXone alternatives

See all 12
Amazon Connect No. 1 9.0 iPhone + AndroidGenesys Cloud CX No. 2 8.8 iPhone + Android$75/mo8x8 Contact Center No. 3 8.7 iPhone + AndroidAgentforce Contact Center No. 4 8.6 iPhone + Android$50/moUJET No. 5 8.5 iPhone + Android$65/moDialpad Support No. 6 8.4 iPhone + Android$8,095/mo

Where it ranks on Samsung Mobile US Press

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Sources