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On the recordRead 10 Oct 202619 facts
storm CONTACT
storm CONTACT · Bracknell, UK · founded 2005
Plans and prices
storm CONTACT
Priced on request
Enterprise cloud CX solution · pricing not stated on the product page
Read 10 Oct 2026 · contentguru.com
On the record
- Accessibility
- Content Guru states that its solutions comply with WCAG 2.2.contentguru.com · read 10 Oct 2026
- Audience
- The maker presents storm CONTACT as a high-volume CX solution for enterprises.contentguru.com · read 10 Oct 2026
- Availability
- The product page states that storm CONTACT offers 99.999% availability on the storm platform.contentguru.com · read 10 Oct 2026
- Channels
- Content Guru describes its omnichannel CX as spanning phone, email, social media, web chat, and video.contentguru.com · read 10 Oct 2026
- Company founded
- Content Guru says it was founded in 2005.contentguru.com · read 10 Oct 2026
- Digital channel scope
- omnichannelcontentguru.com · read 23 Sep 2026
- Inbound calling
- Yescontentguru.com · read 23 Sep 2026
- Integrations
- Content Guru says storm INTEGRATE provides hundreds of off-the-shelf and custom API integrations for two-way information transfer between third-party systems and storm.contentguru.com · read 10 Oct 2026
- Interface
- Content Guru describes its CX interface as browser-based and says it provides a single point of contact for its solutions.contentguru.com · read 10 Oct 2026
- IVR builder
- Yescontentguru.com · read 23 Sep 2026
- Outbound dialer
- Yescontentguru.com · read 23 Sep 2026
- Product
- storm CONTACT is a cloud-based omnichannel customer experience solution that brings communications into a single queue for resolution by human or AI agents.contentguru.com · read 10 Oct 2026
- Routing
- It matches omnichannel enquiries to human or machine agents using customizable logic and metrics such as personality and skill set.contentguru.com · read 10 Oct 2026
- Scale
- The product page says storm CONTACT can handle any number of contacts, including demand surges, and supports dynamic prioritization by waiting time and queue or entrant priority.contentguru.com · read 10 Oct 2026
- Security
- Content Guru lists FedRAMP Class D (High), PCI DSS Level 4.0, SOC 2 Type II, ISO 27001, and ISO 27701 among its accreditations.contentguru.com · read 10 Oct 2026
- Support and pricing
- The storm CONTACT page invites prospective customers to submit details to receive a product flyer; it does not state a price or trial offer.contentguru.com · read 10 Oct 2026
- Workforce management
- Yescontentguru.com · read 23 Sep 2026
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