OneSignal
by OneSignalOneSignal suits teams that need to coordinate messaging across push, email and other listed channels.
Free plan From $19 a month AndroidiPhone & iPadWebWindowsMac
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Best Customer Engagement Software 2026
Facts read 20 Sep 2026 – 15 Oct 2026
Customer engagement software helps businesses plan campaigns, personalize interactions and reach audiences across digital channels. This list helps buyers compare delivery platforms, automation, audience tools and contact limits.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 OneSignal | OneSignal suits teams that need to coordinate messaging across push, email and other listed channels. | 5.5 | $19 a month | Free plan | Android, iPhone & iPad, Web, Windows | 27 Sep 2026 |
| 02 Intercom | Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff. | 5.4 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web | 27 Sep 2026 |
| 03 Chameleon | 4.9 | $279 a month | Free trial | Web, Browser extension, API | 15 Oct 2026 | |
| 04 Userpilot | It suits product, UX, and customer success teams at SaaS startups and large enterprises seeking no-code engagement and analytics tools. | 4.9 | $299 a month | Free trial | Android, iPhone & iPad, Web, Browser extension | 30 Sep 2026 |
| 05 Salesforce Marketing Cloud Engagement | 4.6 | $2,000 a month, billed yearly | — | Web, API | 7 Oct 2026 | |
| 06 Braze | Braze says it serves companies from startups launching engagement programs to scaling businesses and large global enterprises. | 4.5 | — | Free trial | Android, iPhone & iPad, Web, API | 8 Oct 2026 |
| 07 Appcues | Appcues may suit product and customer teams that want to build onboarding and feature-adoption experiences across web and mobile apps. | 4.3 | — | Free trial | Android, iPhone & iPad, Web, Browser extension | 30 Sep 2026 |
| 08 ContactPigeon Predictive Insights | 4.3 | $50 a month | Free trial | Web, API | 4 Oct 2026 | |
| 09 Insider One | It is intended for marketers and customer engagement teams coordinating personalized experiences across channels. | 4.2 | — | — | Android, iPhone & iPad, Web, API | 8 Oct 2026 |
| 10 Iterable | Iterable suits enterprise-scale teams that want to coordinate customer messaging and journeys across channels. | 4.2 | — | — | Android, iPhone & iPad, Web, API | 7 Oct 2026 |
The page is ordered by newest releases first, using figures the makers publish. Compare free plans, paid starting points, channels, campaign automation, in-app engagement, audience segmentation, mobile push and included contacts.
02
Intercom
Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.
AndroidiPhone & iPadWeb Record5.4 Visit
03
Chameleon
WebBrowser extensionAPI Record4.9 Visit
04
Userpilot
It suits product, UX, and customer success teams at SaaS startups and large enterprises seeking no-code engagement and analytics tools.
AndroidiPhone & iPadWeb+2 Record4.9 Visit
05
Salesforce Marketing Cloud Engagement
WebAPI Record4.6 Visit
6
Braze
AndroidiPhone & iPadWeb+1 — Record4.5 Visit Braze says it serves companies from startups launching engagement programs to scaling businesses and large global enterprises.
7
Appcues
AndroidiPhone & iPadWeb+2 — Record4.3 Visit Appcues may suit product and customer teams that want to build onboarding and feature-adoption experiences across web and mobile apps.
9
Insider One
AndroidiPhone & iPadWeb+1 — Record4.2 Visit It is intended for marketers and customer engagement teams coordinating personalized experiences across channels.
10
Iterable
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Iterable suits enterprise-scale teams that want to coordinate customer messaging and journeys across channels.
11
Optimove
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Optimove is aimed at consumer brands managing customer journeys and campaigns across multiple channels.
12
Qualified Signals
AndroidiPhone & iPadWeb — Record4.2 Visit Qualified Signals suits sales and marketing teams targeting high-intent B2B accounts with outbound outreach and advertising.
13
WebEngage
AndroidiPhone & iPadWeb+1 — Record4.2 Visit WebEngage suits consumer businesses seeking to coordinate customer data, segmentation, analytics, personalization, and messaging across channels.
14
Xtremepush
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Xtremepush is intended for organizations running personalized, multi-channel CRM and loyalty campaigns.
15
Zeta Marketing Platform
AndroidiPhone & iPadWeb+1 — Record4.2 Visit It suits marketers seeking to coordinate customer acquisition, growth and retention across paid, owned and earned media.
16
Airship Experimentation
AndroidiPhone & iPadWeb+1 — Record4.1 Visit It suits teams measuring and optimizing app or web experiences, including growth-focused teams using the self-service Essentials option.
17
Customer.io
AndroidiPhone & iPadWeb $100 a month Record4.1 Visit Customer.io suits teams looking for automated email, customer journeys, lead scoring, and lead capture forms across web and mobile platforms.
Before you choose
Compare free and paid options
Check whether a tool offers a free plan or a free trial before reviewing paid terms. Paid pricing may be listed as a starting price or provided on request.
Use the stated paid-from amount as a comparison point, then confirm what the plan includes.
Match the platforms you use
The listed tools run on web, API, iOS, Android, browser extensions or macOS. Confirm that a tool supports the platform where your campaigns and customer interactions need to run.
Review engagement channels
Compare the engagement channels available in a tool. Check support for campaign automation, in-app engagement and mobile push when those functions matter to your plans.
Check audience controls
Audience segmentation can affect how you organize campaigns and target messages. Review how a tool handles segmentation alongside its included contact allowance.
Questions
Do these tools offer free plans?
A free plan is offered by tools on this list, but availability differs by product. Check the individual listing before choosing.
Can I try customer engagement software before paying?
A free trial is offered by tools on this list. Trial length and terms vary, so review the product listing.
Which platforms do these tools support?
Platforms represented on the list include web, API, iOS, Android, browser extensions and macOS. Support depends on the product.
How is pricing shown?
Listings may show a paid starting price or say pricing is available on request. Compare that information with plan details before buying.
What engagement features should I compare?
Compare engagement channels, campaign automation, in-app engagement, audience segmentation, mobile push and included contacts.
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