Saturday, October 24, 2026 4,350 lists 78,096 records on file
List your app or device

  1. Home
  2. Email marketing tools
  3. Customer.io

Customer.io

Customer.io · Beaverton, Oregon, United States · founded 2012

What it is

Customer.io is a customer messaging and engagement platform with email automation, customer journeys, lead scoring, and lead capture forms. It runs on the web, iOS, and Android, and lists multiple CRM integrations. The Essentials plan costs $100 a month, billed monthly, and includes 5,000 profiles, one million emails per month, two object types, and two workspaces. Premium costs $1,000 a month, billed yearly, with 10 object types, unlimited workspaces, custom profiles, and custom email volume. Customer.io lists a 14-day trial and no free plan. The company was founded in 2012 and is headquartered in Beaverton, Oregon, United States.

For and against

For

  • Email automation and customer journeys
  • Lead scoring and lead capture forms
  • Web, iOS, and Android platforms
  • Multiple CRM integrations

Against

  • No free plan
  • Essentials is $100 a month
  • Premium is $1,000 a month, billed yearly

The verdict

Customer.io combines messaging automation with lead and journey tools, and offers multiple CRM integrations. Compare the listed plan costs and limits, noting that Enterprise pricing is not provided.

Who it suits

Customer.io suits teams looking for automated email, customer journeys, lead scoring, and lead capture forms across web and mobile platforms. Its listed plans distinguish a monthly Essentials option from yearly Premium and Enterprise tiers with custom limits.

Plans and prices

Essentials

$100a month

5,000 profiles · 1 million emails per month · 2 object types · 2 workspaces

Premium

$1,000a month, billed yearly

10 object types · Unlimited workspaces · Custom profiles · Custom email volume

Enterprise

Priced on request

Unlimited workspaces · Custom profile volume · Custom email volume · Custom AI Agent limits

Every plan, in full

On the record

Included contacts
5000customer.io · read 20 Sep 2026
CRM integrations
multiplecustomer.io · read 20 Sep 2026
Customer journeys
Yescustomer.io · read 20 Sep 2026
Email automation
Yescustomer.io · read 20 Sep 2026
Lead capture forms
Yescustomer.io · read 20 Sep 2026
Lead scoring
Yescustomer.io · read 20 Sep 2026
Paid from
100customer.io · read 20 Sep 2026

Alternatives to Customer.io

Every alternative, ranked