Countly
by Countly Free plan Free trial Open source From $175 usage-based AndroidiPhone & iPadWebLinuxAPISelf-hosted
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Best Customer Analytics Software 2026
Facts read 20 Sep 2026 – 15 Oct 2026
Customer analytics software helps teams examine patterns in user activity and business outcomes. Compare cohort analysis and retention analysis with revenue analytics to focus on the kinds of questions each option is described as addressing. Data sources and export options matter when considering how information enters and leaves a system. Free-plan availability, paid-from pricing, and tracked-user limits add cost and scale context. Entries include PostHog, Pendo Analytics, and Fullstory, alongside Amplitude and Mixpanel. Consider the analyses you need, the data you work with, and the number of users you expect to track.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Countly | 6.2 | $175 usage-based | Free plan | Android, iPhone & iPad, Web, Linux | 15 Oct 2026 | |
| 02 Amplitude | Amplitude suits teams seeking event tracking, funnels, session replays, and ecommerce analytics. | 5.7 | $995 a month | Free plan | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 |
| 03 Contentsquare | 5.7 | Free plan | Free plan | Android, iPhone & iPad, Web, Browser extension | 14 Oct 2026 | |
| 04 Fullstory | Fullstory suits teams analyzing behavior across web and mobile products using replay, heatmaps, and journey analytics. | 5.6 | Free plan | Free plan | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 |
| 05 Heap | Heap may suit teams that want to track events, review conversion funnels and session recordings, or analyze ecommerce activity. | 5.5 | Free plan | Free plan | Android, iPhone & iPad, Web, Mac | 15 Oct 2026 |
| 06 Pendo Analytics | 5.5 | Free plan | Free plan | Android, iPhone & iPad, Web, Browser extension | 14 Oct 2026 | |
| 07 PostHog | PostHog may suit product teams seeking analytics, session replay, feature flags, and data routing in one platform. | 5.5 | Free plan | Free plan | Android, iPhone & iPad, Web, Windows | 30 Sep 2026 |
| 08 Mixpanel | It suits teams that need event, funnel, session-replay, or ecommerce analytics through an API. | 5.3 | Free plan | Free plan | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 |
| 09 Kometrics | Kometrics suits subscription businesses that use Stripe, Paddle, Creem, or Asaas and want revenue reporting, cohort exploration, or workspace data access. | 5.0 | $180 a year | Free plan | iPhone & iPad, Web, API | 2 Oct 2026 |
| 10 Usermaven | Usermaven is aimed at marketing teams, agencies, brands, B2B SaaS companies, and agencies needing combined attribution and analytics. | 4.9 | $49 a month | Free trial | Web, API, Self-hosted | 4 Oct 2026 |
02
Amplitude
Amplitude suits teams seeking event tracking, funnels, session replays, and ecommerce analytics.
AndroidiPhone & iPadWeb+3 Record5.7 Visit
03
Contentsquare
AndroidiPhone & iPadWeb+2 Record5.7 Visit
04
Fullstory
Fullstory suits teams analyzing behavior across web and mobile products using replay, heatmaps, and journey analytics.
AndroidiPhone & iPadWeb+2 Record5.6 Visit
05
Heap
Heap may suit teams that want to track events, review conversion funnels and session recordings, or analyze ecommerce activity.
AndroidiPhone & iPadWeb+2 Record5.5 Visit
7
PostHog
AndroidiPhone & iPadWeb+5 Free plan Record5.5 Visit PostHog may suit product teams seeking analytics, session replay, feature flags, and data routing in one platform.
8
Mixpanel
AndroidiPhone & iPadWeb+2 Free plan Record5.3 Visit It suits teams that need event, funnel, session-replay, or ecommerce analytics through an API.
9
Kometrics
iPhone & iPadWebAPI $180 a year Record5.0 Visit Kometrics suits subscription businesses that use Stripe, Paddle, Creem, or Asaas and want revenue reporting, cohort exploration, or workspace data access.
10
Usermaven
WebAPISelf-hosted $49 a month Record4.9 Visit Usermaven is aimed at marketing teams, agencies, brands, B2B SaaS companies, and agencies needing combined attribution and analytics.
11
Userpilot
AndroidiPhone & iPadWeb+2 $299 a month Record4.9 Visit It suits product, UX, and customer success teams at SaaS startups and large enterprises seeking no-code engagement and analytics tools.
12
Baremetrics
WebAPI $75 a month Record4.8 Visit Baremetrics suits SaaS and subscription businesses that need recurring-revenue metrics, forecasting, and recovery workflows.
14
LogRocket
AndroidiPhone & iPadWeb+2 $176 a month, billed yearly Record4.7 Visit LogRocket suits product, engineering, and support teams analyzing web or mobile user behavior.
15
Dor
AndroidiPhone & iPadWeb+1 $135 a month, billed yearly Record4.6 Visit Dor suits retailers looking to connect foot traffic with conversion and revenue measures across stores and dates.
16
Gainsight PX
AndroidiPhone & iPadWeb+2 — Record4.6 Visit PX suits product teams seeking usage and adoption analysis alongside in-app guidance and surveys.
17
Adobe Analytics
AndroidiPhone & iPadWeb+2 — Record4.5 Visit It suits teams analyzing visitor behavior across web and mobile properties, including those that need journey analysis, governance controls, or developer access.
18
Quantum Metric
AndroidiPhone & iPadWeb+2 — Record4.5 Visit Quantum Metric is aimed at enterprises deploying analytics across multiple digital properties, teams, and use cases.
21
Glassbox
AndroidiPhone & iPadWeb+2 — Record4.2 Visit Glassbox is aimed at production operations, marketing or business, and product teams examining digital experiences.
22
KISSmetrics
API $99 a month Record3.8 Visit KISSmetrics suits teams tracking events, conversion funnels, and ecommerce behavior through an API.
23
HAM
Web — Record3.7 Visit HAM suits subscription businesses and retention, data, growth, operations, lifecycle, or executive teams.
24
ChartMogul
Web $1,188 a year Record3.5 Visit It suits subscription businesses that need revenue trend analysis, forecasting, and data brought together from multiple sources.
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