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On the recordRead 3 Oct 202615 facts
ProfitWell Metrics
Boston, Massachusetts, United States
Plans and prices
Free Metrics
Free
Subscription analytics; data updates every 3–6 hours
Read 3 Oct 2026 · paddle.com
Metrics Plus
Priced on request
30–60 minute data updates · priority support · specialized reports
Read 3 Oct 2026 · paddle.com
On the record
- API
- The product page says Metrics has an API for sharing and enriching metrics with other tools, including payment stacks, CRMs, and marketing automation engines.paddle.com · read 3 Oct 2026
- Benchmarks
- The product offers industry benchmarks against 30,000 subscription and SaaS companies, plus segmentation by customers, cohorts, and pricing plans.paddle.com · read 3 Oct 2026
- Core metrics
- Out-of-the-box metrics include monthly recurring revenue, churn, upgrades and downgrades, customer lifetime value, active customers, and revenue per customer.paddle.com · read 3 Oct 2026
- Customer health
- Customer health scores and activity signals help identify trial users to convert, loyal users for upsells, and customers at risk of churning.paddle.com · read 3 Oct 2026
- Data enrichment
- The product page says Metrics is enriched with Clearbit and FullContact data for deeper segmentation.paddle.com · read 3 Oct 2026
- Data exports
- The integrations page describes exporting revenue data to HubSpot, Intercom, and Databox.paddle.com · read 3 Oct 2026
- Free-plan limit
- Free Metrics data updates have a 3–6 hour wait, compared with 30–60 minutes for Metrics Plus.paddle.com · read 3 Oct 2026
- Intended users
- The product is described as revenue reporting for subscription and SaaS companies, and the site says more than 30,000 companies use Metrics.paddle.com · read 3 Oct 2026
- Payment integrations
- The integrations page lists Paddle Billing, Braintree, Chargebee, Maxio, Recharge, Recurly, Stripe, Zuora, and Uscreen as reporting data integrations.paddle.com · read 3 Oct 2026
- Purpose
- ProfitWell Metrics provides revenue reporting and subscription analytics for subscription and SaaS companies.paddle.com · read 3 Oct 2026
- Reporting
- Dashboards and reports present revenue, cash flow, and retention data.paddle.com · read 3 Oct 2026
- Security and privacy
- The product page states that Metrics complies with data privacy and security requirements including GDPR and CCPA.paddle.com · read 3 Oct 2026
- Support
- Metrics Plus includes priority customer support; the help page directs interested customers to email [email protected].paddle.com · read 3 Oct 2026
