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Ranked on the record · 33 apps

Best User Experience Software 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

Userfeel suits product teams, agencies, and ecommerce brands conducting ongoing usability research.

Free plan Free trial From $3,000 a year AndroidiPhone & iPadWebWindowsMac
03

PlaybookUX

PlaybookUX suits researchers who need several study methods, participant recruitment, and analysis tools in one platform.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
05

Fullstory

Fullstory suits teams analyzing behavior across web and mobile products using replay, heatmaps, and journey analytics.

AndroidiPhone & iPadWeb+2
Record5.6 Visit
6 AndroidiPhone & iPadWeb+1 $99 a month Record5.6 Visit
7
UXArmy

UXArmy suits product managers, designers, and marketers launching studies, as well as researchers who need advanced research features.

AndroidiPhone & iPadWeb $99 a month Record5.6 Visit
8
Canny

Canny suits product-led teams and product, sales, customer success, customer experience, or marketing groups that need to collect feedback and communicate product…

WebBrowser extensionAPI $79 a month, billed yearly Record5.5 Visit
9
Lyssna

Lyssna suits marketers, designers, researchers, and product leaders seeking audience feedback through remote research.

AndroidiPhone & iPadWeb $166 a month, billed yearly Record5.5 Visit
10
Condens

It suits UX and customer-research teams that need a searchable repository, linked evidence, transcription, and collaborative sharing.

WebAPI €165 a year Record5.3 Visit
11
Smaply

Smaply suits organizations and teams doing service design, customer experience work, research, or journey management.

Web $38 a month, billed yearly Record5.3 Visit
12
UXCam

UXCam may suit product managers, marketers, engineers and customer success teams seeking behavioral insights for apps or websites.

AndroidiPhone & iPadWeb+1 Free plan Record5.3 Visit
13
Custellence

Custellence is suited to customer experience and journey managers who need shared journey maps or service blueprints.

Web $1,999 a year Record5.2 Visit
14
Lookback

Lookback suits product and research teams conducting customer research and sharing findings with stakeholders.

AndroidiPhone & iPadWeb $299 a year Record5.0 Visit
15
Userlytics

It suits teams studying user experience across websites, apps, desktop software, prototypes, or competitor assets.

AndroidiPhone & iPadWeb+3 $699 a month, billed yearly Record5.0 Visit
16
UXPressia

UXPressia may suit CX strategists, designers, consultants, analysts, project managers, researchers, and HR professionals who need to organize customer experience…

Web $36 a month Record5.0 Visit
17 Web €83 a month, billed yearly Record4.7 Visit
18
UXtweak

UXtweak may suit solo researchers, freelancers, universities, non-profits, small companies and enterprise teams.

AndroidiPhone & iPadWeb Free plan Record4.7 Visit
19
IteroJM

It suits product, CX, and service design teams conducting journey research and linking qualitative findings with metrics.

Web $49 a month Record4.6 Visit
20
Qualtrics

Qualtrics may suit individuals or small teams needing surveys and research analysis, as well as enterprise organizations seeking higher response volumes.

API $420 a month, billed yearly Record4.6 Visit
21 WebAPI $1,290 a year Record4.4 Visit
22
UserTesting

UserTesting suits organizations seeking participant feedback on products, campaigns, prototypes, websites, or apps.

AndroidiPhone & iPadWeb+1 — Record4.4 Visit
23
Dovetail

Dovetail suits teams that need to organize customer conversations and other feedback for analysis.

WebAPI Free plan Record4.3 Visit
24
Dscout

Dscout suits researchers, designers, and product teams running mixed-methods studies.

AndroidiPhone & iPadWeb — Record4.2 Visit
25
Glassbox

Glassbox is aimed at production operations, marketing or business, and product teams examining digital experiences.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit