Lyssna
What it is
Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys. Its methods include card sorting, first-click and five-second tests, live website testing, preference and prototype testing, recordings, tree testing, and interviews. Teams can use AI or manual summaries, filter results by demographics and responses, add comments, export CSV files, and share results with links. Lyssna offers on-demand access to more than 690,000 panelists and targeting through more than 395 demographic filters. Listed integrations include Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom. The Free plan has three seats, unlimited quick studies, and up to 15 responses from self-recruited tests and surveys; signup requires no credit card. Growth includes five seats and five in-depth studies per month, with unlimited self-recruited responses. It costs $166 a month billed annually. Live chat is included on Free, and Enterprise includes priority support and security audit assistance. Mobile testing is listed as a beta feature.
For and against
For
- Includes moderated and unmoderated research methods
- Offers access to more than 690,000 panelists
- Targets participants through more than 395 demographic filters
- Free plan includes live chat support
- Free signup requires no credit card
Against
- Free plan allows viewing only 15 self-recruited responses
- Growth has five in-depth studies per month
- Mobile testing is listed as beta
The verdict
Lyssna combines a range of remote study formats with analysis and recruitment options. The free tier has a response-viewing cap, while Growth sets a monthly limit on in-depth studies.
Who it suits
Lyssna suits marketers, designers, researchers, and product leaders seeking audience feedback through remote research. Its methods and participant panel may help teams choose different ways to gather responses.
Plans and prices
Free
Unlimited quick studies · 3 seats · 15 self-recruited test and survey responses
Read 30 Sep 2026 · lyssna.com
Growth
Unlimited quick studies · 5 in-depth studies per month · 5 seats · Unlimited self-recruited test and survey responses
Read 30 Sep 2026 · lyssna.com
Growth
Unlimited quick studies · 5 in-depth studies per month · 5 seats · Unlimited self-recruited test and survey responses
Read 30 Sep 2026 · help.lyssna.com
Enterprise
Unlimited quick studies · Custom in-depth studies · Unlimited seats · Priority support
Read 30 Sep 2026 · lyssna.com
On the record
- Analysis
- Lyssna provides AI summaries, manual summaries, filtering by demographics and responses, comments, CSV exports, and share links.lyssna.com · read 30 Sep 2026
- Audience
- Lyssna says it helps teams listen to and understand their audience and serves marketers, designers, researchers, and product leaders.lyssna.com · read 30 Sep 2026
- Company history
- Lyssna’s about page says Mateja created fivesecondtest.com in 2008 and that UsabilityHub rebranded to Lyssna in 2023.lyssna.com · read 30 Sep 2026
- Free plan limit
- The Free plan includes 3 seats and lets users view up to 15 self-recruited test and survey responses.lyssna.com · read 30 Sep 2026
- Growth plan limit
- The Growth plan includes 5 in-depth studies per month, 5 seats, and unlimited self-recruited test and survey responses.lyssna.com · read 30 Sep 2026
- Integrations
- Listed integrations are Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom.lyssna.com · read 30 Sep 2026
- Mission
- Lyssna’s stated mission is to put humans at the heart of solutions to improve the quality of experiences in the world.lyssna.com · read 30 Sep 2026
- Mobile testing
- Mobile testing is listed as a beta feature on Lyssna’s platform navigation.lyssna.com · read 30 Sep 2026
- No card required
- Lyssna states that signing up for its free plan requires no credit card.lyssna.com · read 30 Sep 2026
- Participant panel
- Lyssna offers on-demand access to more than 690,000 panelists and targeting through more than 395 demographic filters.lyssna.com · read 30 Sep 2026
- Research methods
- The platform includes card sorting, first-click testing, five-second testing, live website testing, preference testing, prototype testing, recordings, surveys, tree testing, and user interviews.lyssna.com · read 30 Sep 2026
- Security compliance
- Lyssna’s Trust Center lists SOC 2 Type II and GDPR compliance.trust.lyssna.com · read 30 Sep 2026
- Support
- Live chat support is included on Free, while Enterprise includes priority support and security audit assistance.lyssna.com · read 30 Sep 2026
- What it does
- Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys.help.lyssna.com · read 30 Sep 2026
