Best Case Management Software in 2026
Updated
In short: Pega Investigative Case Management is ranked #1 of 177 as of 4 October 2026, ahead of IntegrityLog and Collaborate. The best-ranked option with a free plan is Socianote. The lowest first paid tier on this page is Casebook at $29/mo.
Case management software can help teams organize intake, case details and follow-up work. Compared on case intake forms, custom case fields and workflow automation, the options offer ways to assess how they may fit your processes. Audit trails and reporting dashboards are also worth weighing for review and visibility. Consider deployment and mobile apps against your operational needs, alongside free-plan availability and paid starting prices. Pega Investigative Case Management, IntegrityLog and Collaborate are among the products to compare. Think about how your team captures information, tracks work and reviews cases, then use the listed features and plan details to weigh which options match those needs.
177 case management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Pega Investigative Case Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.8 Workflow automation: Yes
- 2 IntegrityLog iPhone + Android RecognisedPhone appDocumentedFree plan 8.8 Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 3 Collaborate iPhone + Android RecognisedPhone appDocumentedFree plan 8.8
- 4 Socianote iPhone + Android RecognisedPhone appDocumentedFree plan 8.8$99/mo Case intake forms: YesWorkflow automation: Yes
- 5 Bonterra Case Management iPhone only RecognisedPhone appDocumentedFree plan 8.7 Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 6 Civica Complaints Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.7 Workflow automation: Yes
- 7 Appian Case Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.6 Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 8 Neocase HR Case Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.6 Workflow automation: Yes
- 9 FAMCare iPhone + Android RecognisedPhone appDocumentedFree plan 8.5
- 10 Ethico Case Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.5 Case intake forms: YesWorkflow automation: Yes
- 11 Casebook iPhone + Android RecognisedPhone appDocumentedFree plan 8.5$29/mo Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 12 SpeakUp Report iPhone + Android RecognisedPhone appDocumentedFree plan 8.3 Workflow automation: Yes
- 13 Zinc iPhone + Android RecognisedPhone appDocumentedFree plan 8.3£995/mo Case intake forms: YesWorkflow automation: Yes
- 14 Safecall Investigation Case Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.3
- 15 NAVEX EthicsPoint Incident Management iPhone + Android RecognisedPhone appDocumentedFree plan 8.2 Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 16 Sodales Employee Relations iPhone + Android RecognisedPhone appDocumentedFree plan 8.2
- 17 FaceUp Employee Relations iPhone + Android RecognisedPhone appDocumentedFree plan 8.1 Workflow automation: Yes
- 18 PlanStreet iPhone + Android RecognisedPhone appDocumentedFree plan 7.9 Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 19 CORE Search iPhone + Android RecognisedPhone appDocumentedFree plan 7.9 Case intake forms: NoWorkflow automation: Yes
- 20 CROSStrax iPhone + Android RecognisedPhone appDocumentedFree plan 7.9$35/mo Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 21 UiPath Maestro Case Management No phone app RecognisedPhone appDocumentedFree plan 7.6 Case intake forms: YesWorkflow automation: YesCustom case fields: Yes
- 22 Chorus Intelligence Suite iPhone + Android RecognisedPhone appDocumentedFree plan 7.6 Workflow automation: Yes
- 23 Omnigo Investigation Case Management iPhone + Android RecognisedPhone appDocumentedFree plan 7.6 Case intake forms: YesWorkflow automation: Yes
- 24 ServiceNow HR Service Delivery No phone app RecognisedPhone appDocumentedFree plan 7.5 Workflow automation: Yes
- 25 CaseFlow iPhone + Android RecognisedPhone appDocumentedFree plan 7.5$150/mo
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which case management software is ranked first on Samsung Mobile US Press?
Pega Investigative Case Management is ranked #1 of 177 with a score of 8.8. IntegrityLog is second and Collaborate third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Casebook has the lowest first paid tier we found: $29/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.