UXArmy

UXArmy is a user research platform for teams running studies across locations. It supports usability testing, user interviews, card sorting, tree testing, surveys, and focus groups in moderated and unmoderated formats. Studies can examine websites, mobile apps, Figma prototypes, and AI-generated prototypes. Analysis tools include AI summaries, sentiment analysis, auto-transcription, heatmaps, navigation and path analysis, and downloadable reports. Its Figma integration supports prototype testing and interaction tracking. Studies or surveys can connect with Slack and Google Sheets, and data can be exported in Excel or CSV formats. The free plan includes one full seat and 15 monthly credits. It permits Figma tests, surveys, card sorting, and tree testing, but does not include recordings or access to UXArmy's participant panel. The platform is available on Android, iOS, and web, and support is available by email and chat. UXArmy states that it is SOC 2 Type 2, ISO 27001, GDPR, and HIPAA compliant, and that confidential data is hosted on AWS with in-transit encryption using 256-bit SSL/TLS 1.2. Its MCP server is in closed beta.

UXArmy covers multiple research methods, study targets, and analysis options, with a free tier for selected work. The free plan excludes recordings and participant-panel access, while its MCP server remains in closed beta.

UXArmy suits product managers, designers, and marketers launching studies, as well as researchers who need advanced research features. It can support teams conducting moderated or unmoderated studies across different types of digital products.

UXArmy is a user research platform for teams studying websites, apps and prototypes. It is a strong fit for product managers, designers and researchers who need several study methods in one workspace. Its breadth is useful, but recording and participant recruitment can push important workflows beyond the free tier.

Overview

UXArmy brings moderated and unmoderated studies together with analysis and reporting tools. Teams can run usability tests, interviews, card sorts, tree tests, surveys and focus groups, then use transcription, sentiment analysis and heatmaps to interpret results. That range suits teams with varied research needs; those who mainly need recorded sessions or access to a participant panel will need a paid plan, and panel access may cost extra.

Key features

Methods and study targets

Research can cover websites, mobile apps, Figma prototypes and AI-generated prototypes. UXArmy’s Figma integration supports prototype testing and interaction tracking. The free plan includes Figma tests, surveys, card sorting and tree testing, making it a practical starting point for those workflows, but it does not include recordings or the platform’s participant panel.

Analysis and collaboration

AI summaries, sentiment analysis, automatic transcription, heatmaps, navigation and path analysis, and downloadable reports help teams move from feedback to findings. Slack and Google Sheets integrations connect studies or surveys to team workflows, while Excel and CSV exports offer another way to work with results. Pro adds team roles, collaborative test creation and analysis, and three collaborator seats alongside three full seats; that matters for teams sharing research, though smaller teams may not need those collaboration allowances.

Security and support

UXArmy says it is SOC 2 Type 2, ISO 27001, GDPR and HIPAA compliant. It states that confidential data is hosted on AWS and encrypted in transit with 256-bit SSL/TLS 1.2. Email and chat support are offered; Organization adds personalized onboarding and priority support. Its MCP server is in closed beta and is intended to connect research with MCP-compatible assistants such as Claude, ChatGPT and Cursor, so it is not a generally available reason to choose the platform today.

Pricing

The Free plan costs nothing and includes one full seat and 15 monthly credits. It supports Figma tests, surveys, card sorting and tree testing, but has no recordings or participant panel. It suits exploratory work that can proceed without recorded sessions or recruited participants.

Starter (monthly billing) costs $29 a month, with one full seat and 29 monthly credits. Extra responses are pay-as-you-go, and the participant panel is available as an add-on. It is the step up for a solo researcher who needs paid-plan access, but the single full seat and response-based overages constrain larger or higher-volume projects.

Pro (monthly billing) costs $99 a month and includes three full seats, 99 monthly credits and three collaborator seats, plus team roles and collaborative test creation and analysis. It is better suited to a small team working together on studies; its larger credit allowance still makes response volume a consideration.

Annual billing is presented at $2,514 a month for Starter, with one full seat and 29 monthly credits, and $8,217 a month for Pro, with three full seats, 99 monthly credits and three collaborator seats. Both retain the corresponding monthly plan features, including pay-as-you-go extra responses and panel access as an add-on on Starter. Organization uses custom pricing and a custom contract, with custom seats and credits, AI Moderator, participant management, SSO and priority support. It is aimed at organizations needing those enterprise provisions rather than a fixed seat-and-credit bundle.

UXArmy also gives a paid-from price of $25/mo (annual). The participant limit is 5, and participant recruitment is supported. Moderated recordings can run up to 3 hours and unmoderated recordings up to 50 minutes, so longer sessions need to fit those caps.

Platforms

UXArmy supports Android, iOS and web, with mobile app research among its stated capabilities. Prototype support includes Figma and AI-generated prototypes.

Who it's for

Product managers, designers and marketers can launch studies with minimal setup, while researchers have access to more advanced analysis options. It is most compelling for teams that need multiple methods and want research, analysis and reporting together. It is a weaker fit for free users whose studies depend on recording or the participant panel, and for solo users who do not need the collaboration features bundled with Pro.

Pros and cons

• Pros: A broad method set covers usability tests, interviews, sorting, surveys and focus groups, useful for teams with varied research questions.
• Pros: Tests span live websites, mobile apps and several prototype types, including Figma and AI-generated prototypes.
• Pros: Analysis, reporting, integrations and exports provide several ways to interpret and share study results.
• Cons: The free plan has no recordings or participant panel, limiting research that depends on session playback or recruited testers.
• Cons: Starter has one full seat and pay-as-you-go extra responses; panel access is an add-on, so costs can rise with usage or recruitment needs.
• Cons: Recording caps are 50 minutes for unmoderated sessions and 3 hours for moderated sessions.

Alternatives

For a lighter free option centered on bringing your own testers, consider Userfeel: its free plan has three monthly credits, one admin, demographic filters and screener questions. For another freemium choice with a free trial, Maze is worth comparing, though its free plan has limited features after the trial.

Other options include Listen Labs, Dscout, Lookback, Sprig, Userlytics and Askable. For broader comparisons, see AI User Research Tools, UX Research Software and Usability Testing Software.

Verdict

Choose UXArmy if your team needs a wide mix of research methods, prototype testing and analysis in one platform, with a free tier for selected unrecorded studies. Look elsewhere if recordings or panel recruitment are essential at no added cost, or if you need a simpler single-user plan without credit-based limits.