- Home
- Consumer Video Feedback Software
- Userlytics
Userlytics
Miami, Florida, USA
What it is
Userlytics is a remote UX research platform for usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets. It supports moderated, unmoderated, and quantitative studies, plus card sorting, tree testing, and X-second tests. Researchers can use AI UX analysis, transcription, and sentiment analysis. Session features include screen, webcam, and audio recording, annotations, highlight reels, heatmaps, and UX metrics. Userlytics says its participant panel contains over 2 million people across more than 150 countries. Prototype integrations listed include Figma, Adobe XD, Proto.io, and InVision; the platform also describes Google and Microsoft Calendar support. Study creators can block screen recording during sensitive moments. A redesigned participant experience is available on iOS and Android. Premium costs $699/mo billed annually and includes five seats, 50 AI transcriptions per month, and unlimited self-recruited participants. Enterprise is listed at $34 per participant session, billed annually, with volume discounts; Project Based has custom pricing and requires at least five participant sessions. The company states it is GDPR and CCPA compliant and hosts EU data in the EU.
For and against
For
- Supports moderated, unmoderated, and quantitative research.
- Offers card sorting, tree testing, and X-second tests.
- Participant panel spans more than 150 countries.
- Screen recording can be blocked during sensitive moments.
- Mobile tester experience is available on iOS and Android.
Against
- No free plan is listed.
- Premium costs $699/mo billed annually.
- Project Based requires at least five participant sessions.
- Enterprise is priced per participant session.
The verdict
Userlytics covers several research methods and includes tools for recording, analysis, and participant recruitment. Buyers should weigh the annual Premium cost or Project Based session minimum against their study needs.
Who it suits
It suits teams studying user experience across websites, apps, desktop software, prototypes, or competitor assets. The methods and participant panel may serve researchers needing moderated or unmoderated sessions.
Plans and prices
Enterprise
Unlimited seats · price card lists $34/session; page also says as low as $30/session
Read 3 Oct 2026 · userlytics.com
Premium
5 seats · 50 AI transcriptions/month · unlimited self-recruited participants
Read 3 Oct 2026 · userlytics.com
Limitless
Custom quote · unlimited accounts, tests, concurrent tests, and seats
Read 3 Oct 2026 · userlytics.com
Project Based
Custom pricing · no subscription required · minimum 5 participant sessions
Read 3 Oct 2026 · userlytics.com
On the record
- AI analysis
- The platform offers AI UX analysis, AI transcriptions, sentiment analysis, and other AI features.userlytics.com · read 3 Oct 2026
- Company history
- Userlytics says it has been providing UX insights since 2009 to businesses, nonprofits, and startups.userlytics.com · read 3 Oct 2026
- Integrations
- Its prototype integrations page names Figma, Adobe XD, Proto.io, and InVision, and describes Google and Microsoft Calendar support.userlytics.com · read 3 Oct 2026
- Mobile access
- A redesigned tester experience is available on iOS and Android, and participants can access studies through the mobile app.userlytics.com · read 3 Oct 2026
- Notable limit
- The Project Based plan requires a minimum purchase of five participant sessions.userlytics.com · read 3 Oct 2026
- Participant panel
- Userlytics says its global participant panel has over 2 million participants across more than 150 countries.userlytics.com · read 3 Oct 2026
- Privacy compliance
- The company states that it is GDPR and CCPA compliant, hosts EU data in the EU, and is certified under the EU-US, UK, and Swiss-US Data Privacy Frameworks.userlytics.com · read 3 Oct 2026
- Privacy feature
- Study creators can block screen recording during sensitive moments to protect personally identifiable information.userlytics.com · read 3 Oct 2026
- Product
- Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets.userlytics.com · read 3 Oct 2026
- Recording and reporting
- Session tools include picture-in-picture screen, webcam, and audio recording, annotations, highlight reels, heatmaps, and advanced UX metrics.userlytics.com · read 3 Oct 2026
- Research methods
- It supports moderated, unmoderated, and quantitative testing, along with card sorting, tree testing, and X-second tests.userlytics.com · read 3 Oct 2026
- Security
- Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified.userlytics.com · read 3 Oct 2026
- Support
- Userlytics advertises a 24-hour support turnaround and offers UX consulting for study design, participant targeting, result analysis, and reporting.userlytics.com · read 3 Oct 2026
