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Ranked on the record · 20 apps

Best Support Bots 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

Chatwoot

by Chatwoot

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

Free plan Free trial Open source From $19 a month, billed yearly AndroidiPhone & iPadWebLinuxAPISelf-hosted
Record6.5 Visit site The record
02

Chatbase

Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.

AndroidiPhone & iPadWeb+1
Record6.0 Visit
05

Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb
Record5.5 Visit
6
Stept

Stept suits support teams wanting knowledge-based AI, human handoff, multichannel messaging, and shared inbox workflows.

WebWindowsMac+4 $19 a month Record5.5 Visit
7
Freshdesk

Freshdesk suits service teams managing customer requests across multiple channels.

API $19 a month, billed yearly Record5.0 Visit
8
Hay.chat
WebAPI €50 a month Record4.9 Visit
9
Genesys Cloud Agentic Virtual Agent

This service suits organizations automating customer interactions across voice and digital channels.

WebAPI — Record4.6 Visit
10
ChatBot
WebAPI $25 a month Record4.5 Visit
11
ChatterMate
Web $19 a month Record4.3 Visit
12
Hey Support

Hey Support may suit support teams that want an AI service agent across multiple messaging and voice channels, with a human handoff option.

Web $19 a month, billed yearly Record3.8 Visit
13
Konversio Pilot
Self-hosted Free plan Record3.8 Visit
14
TeamSupport
API $45 a month, billed yearly Record3.8 Visit
15
Cognigy

Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels.

WebAPISelf-hosted — Record3.7 Visit
16
Zendesk AI Agents
Web $228 a year Record3.2 Visit
17
Salesforce Agentforce
Web Free plan Record3.1 Visit
18
InteraOne
Web Free plan Record2.8 Visit
19
Open
Web $0.75 a month Record2.7 Visit
20
HubSpot Agent Builder
Web — Record2.5 Visit

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