Hey Support

Hey Support is a web-based AI service agent for customer support. It combines automated routing and workflow automation with an option to hand a conversation to a person. Channels include a web widget, voice, Telegram, WhatsApp Business, Messenger, Instagram, email, and Slack. The agent can draw on website content, documentation, Shopify or WooCommerce catalogs, HubSpot records, and APIs. The Free plan costs nothing, lasts forever, requires no card, and includes 50 conversations per month, one chatbot, and one seat. Starter is $19 a month billed annually ($228/yr), with 1,000 conversations per month, 2,500 knowledge chunks per bot, one chatbot, one seat, and one domain. Growth is $49 a month billed annually ($588/yr); it includes 5,000 monthly conversations, three chatbots, five seats, 500 Voice Assistant minutes monthly, and weekly knowledge updates. Scale is $129 a month billed annually ($1,548/yr), with 20,000 monthly conversations and daily knowledge updates. Enterprise lists unlimited chatbots, seats, Voice Assistant minutes, and conversations. A 15-day trial is listed.

Hey Support combines an AI support agent with broad channel coverage and a handoff to people. The free plan has clear limits, while paid plans list larger conversation allowances and additional seats or chatbots.

Hey Support may suit support teams that want an AI service agent across multiple messaging and voice channels, with a human handoff option. Its free tier is sized for teams needing one chatbot, one seat, and up to 50 monthly conversations.