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Ranked on the record · 30 apps

Best Speech Analytics Software 2026

Speech analytics software helps teams examine conversations for patterns, review, and coaching opportunities. Compare analysis mode and sentiment analysis with coaching features and compliance monitoring to understand how each option supports conversation assessment and oversight. Supported languages and data retention are additional considerations for your workflow; free-plan availability and paid-from pricing help put the capabilities in context. Symbl.ai, Twilio Segment, and Avoma are among the options, along with ExecVision and Gong Forecast. Consider which of the listed analysis, coaching, and monitoring features would be useful for the conversations your team needs to understand.

01

Jiminny suits sales teams that want conversation summaries, coaching insights, and CRM-connected call analysis.

Free plan Free trial From $42 one-time AndroidiPhone & iPadWebWindowsMacBrowser extension+1
02

Avoma

Avoma brings meeting capture, revenue insights, scheduling and CRM workflows together through an AI-based platform.

AndroidiPhone & iPadWeb+3
Record5.6 Visit
03

CTM Conversation Intelligence

It suits sales and marketing teams that want to analyze recorded or active conversations and score calls.

AndroidiPhone & iPadWeb+1
Record5.2 Visit
04

Symbl.ai

Symbl.ai suits AI, product, revenue, and data teams building conversation-aware applications or analyzing voice, video, and chat.

AndroidiPhone & iPadWeb+2
Record5.1 Visit
05

Cresta

Cresta is aimed at large enterprise customer experience operations, including telecommunications, financial services, healthcare, retail, travel, and automotive…

WebBrowser extensionAPI
Record4.2 Visit
6
ExecVision

ExecVision suits teams that review customer conversations for coaching, quality assurance, compliance, or sales workflows.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
7
Salesloft

Salesloft suits revenue teams that coordinate lead engagement, conversation insights, and account or revenue-leadership workflows.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
8 WebWindowsMac+1 — Record4.0 Visit
9
Feelingstream

It suits contact-centre and CX leaders, quality and compliance teams, sales leaders, operations and BI teams, and agents.

WebWindowsMac+2 — Record4.0 Visit
10
Revenue.io

Revenue.io suits Salesforce sales teams seeking dialing, engagement, conversation intelligence, coaching, and forecasting tools in one platform.

AndroidiPhone & iPadWeb+1 — Record4.0 Visit
11 Web $99 a month Record3.9 Visit
12
AgentAssist

It suits contact center organizations looking for call analysis, quality oversight, agent coaching, or real-time assistance.

WebAPI — Record3.7 Visit
13
CallMiner Eureka

Eureka is aimed at organizations seeking to analyze customer conversations and support agent performance.

WebAPI — Record3.7 Visit
14
Clari Copilot

Copilot suits sales reps, coaching teams, and go-to-market organizations that need conversation capture tied to revenue workflows.

WebAPI — Record3.7 Visit
15
Modjo

Modjo is aimed at revenue teams, with pricing described as optimal from three sales representatives.

WebBrowser extensionAPI — Record3.7 Visit
17
QEval

QEval is aimed at contact centers that want to evaluate human and AI agents on the same scorecard.

WebAPI — Record3.7 Visit
18 Web — Record3.7 Visit
19 WebAPI $25,000 a year Record3.7 Visit
20
Verint Speech Analytics

Verint identifies call centers and BPOs, banking, insurance and finance, healthcare, and retail and e-commerce as common industries for speech analytics.

WebSelf-hosted — Record3.7 Visit
21 Web — Record3.7 Visit
22 Web — Record3.7 Visit
23 Web — Record3.6 Visit
24 — Record3.5 Visit
25 WebAPI — Record3.3 Visit