Best Speech Analytics Software in 2026
Updated
In short: Symbl.ai is ranked #1 of 27 as of 4 October 2026, ahead of ExecVision and Avoma. The best-ranked option with a free plan is Avoma. The lowest first paid tier on this page is Twilio Conversation Intelligence at $0.01/mo.
Speech analytics software helps teams examine conversations for patterns, review, and coaching opportunities. Compare analysis mode and sentiment analysis with coaching features and compliance monitoring to understand how each option supports conversation assessment and oversight. Supported languages and data retention are additional considerations for your workflow; free-plan availability and paid-from pricing help put the capabilities in context. Symbl.ai, Twilio Segment, and Avoma are among the options, along with ExecVision and Gong Forecast. Consider which of the listed analysis, coaching, and monitoring features would be useful for the conversations your team needs to understand.
27 speech analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Symbl.ai iPhone + Android RecognisedPhone appDocumentedFree plan 8.9Free Analysis mode: bothSentiment analysis: YesCompliance monitoring: Yes
- 2 ExecVision iPhone + Android RecognisedPhone appDocumentedFree plan 8.1 Analysis mode: post-callSentiment analysis: YesCompliance monitoring: Yes
- 3 Avoma iPhone + Android RecognisedPhone appDocumentedFree plan 8.1$19/mo
- 4 CTM Conversation Intelligence iPhone + Android RecognisedPhone appDocumentedFree plan 7.9$79/mo Analysis mode: bothSentiment analysis: Yes
- 5 QEval No phone app RecognisedPhone appDocumentedFree plan 7.7 Analysis mode: bothSentiment analysis: YesCompliance monitoring: Yes
- 6 Jiminny iPhone + Android RecognisedPhone appDocumentedFree plan 7.6$42/mo
- 7 CallMiner Eureka No phone app RecognisedPhone appDocumentedFree plan 7.5 Sentiment analysis: Yes
- 8 Feelingstream No phone app RecognisedPhone appDocumentedFree plan 7.4 Analysis mode: bothSentiment analysis: YesCompliance monitoring: Yes
- 9 Revenue.io iPhone + Android RecognisedPhone appDocumentedFree plan 7.2
- 10 Salesloft iPhone + Android RecognisedPhone appDocumentedFree plan 7.2
- 11 Observe.AI Conversation Intelligence No phone app RecognisedPhone appDocumentedFree plan 7.1
- 12 Verint Speech Analytics No phone app RecognisedPhone appDocumentedFree plan 7.1 Sentiment analysis: Yes
- 13 Twilio Conversation Intelligence No phone app RecognisedPhone appDocumentedFree plan 7.1$0.01/mo Sentiment analysis: Yes
- 14 Balto QA No phone app RecognisedPhone appDocumentedFree plan 7.0 Analysis mode: bothSentiment analysis: YesCompliance monitoring: Yes
- 15 AgentAssist No phone app RecognisedPhone appDocumentedFree plan 7.0 Analysis mode: bothSentiment analysis: YesCompliance monitoring: Yes
- 16 Daisee No phone app RecognisedPhone appDocumentedFree plan 6.7$99/mo Sentiment analysis: Yes
- 17 Vonage Conversation Analyzer No phone app RecognisedPhone appDocumentedFree plan 6.7 Analysis mode: post-callSentiment analysis: YesCompliance monitoring: Yes
- 18 ZyroAI Speech Analytics No phone app RecognisedPhone appDocumentedFree plan 6.4 Analysis mode: bothSentiment analysis: YesCompliance monitoring: Yes
- 19 CallScriber No phone app RecognisedPhone appDocumentedFree plan 5.7 Sentiment analysis: YesCompliance monitoring: Yes
- 20 Salesken No phone app RecognisedPhone appDocumentedFree plan 5.6
- 21 Modjo No phone app RecognisedPhone appDocumentedFree plan 5.5
- 22 Thematic No phone app RecognisedPhone appDocumentedFree plan 5.2$2083.33/mo Sentiment analysis: Yes
- 23 Clari Copilot No phone app RecognisedPhone appDocumentedFree plan 4.8
- 24 Cresta No phone app RecognisedPhone appDocumentedFree plan 4.8
- 25 Invoca No phone app RecognisedPhone appDocumentedFree plan 4.7
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which speech analytics software is ranked first on Samsung Mobile US Press?
Symbl.ai is ranked #1 of 27 with a score of 8.9. ExecVision is second and Avoma third.
How many of these have a free plan?
2 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Twilio Conversation Intelligence has the lowest first paid tier we found: $0.01/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.