Parthenon is intended for elected officials and government teams managing constituent communication and casework.
Free trial From $19 a month AndroidiPhone & iPadWebWindowsMac
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Best Public Sector CRM Software 2026
Public sector CRM software can support work involving constituent relationships, requests and stakeholder interactions. Compared on constituent records, case management and stakeholder tracking, the entries also distinguish themselves through audit trails, outreach channels and deployment options. Free-plan availability and paid-from pricing provide additional details to consider when assessing fit. Ready311, efficy Public Sector CRM and Nagrik Political Suite are among the named options, alongside eCasework, Salesboom, ServiceNow Public Sector Digital Services, SeeClickFix 311 CRM and ContactWise CRM Constituent Edition. Think about whether your team most needs to maintain records, coordinate cases, communicate through different channels or track stakeholders, then weigh the listed criteria accordingly.
02
Salesboom
Salesboom suits individuals or teams looking for a CRM with a visual sales pipeline, email sync, and marketing automation.
AndroidiPhone & iPadWeb+2 Record5.5 Visit
03
Casework
Casework suits councillors, caseworkers, and councils, including parish, district, and county councils.
WebAPI Record5.2 Visit
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efficy Public Sector CRM
This CRM is aimed at city halls, local authorities, public enterprises, government agencies, development agencies and public-interest groups.
AndroidiPhone & iPadWeb+2 Record5.2 Visit
05
ASAI Engage for Government
It is designed for government agencies and teams managing economic development, business retention, workforce, grants, and constituent programs.
WebAPI Record5.0 Visit
6
eCasework
AndroidiPhone & iPadWeb+1 £100 a year Record5.0 Visit eCasework suits elected representatives and unions managing constituent cases, contacts and follow-ups.
7
Nagrik Political Suite
AndroidiPhone & iPadWeb+1 ₹10,000 a month Record5.0 Visit Nagrik is intended for political offices coordinating constituency services and communications.
9
Pega Government Platform
AndroidiPhone & iPadWeb+4 — Record4.8 Visit The platform is intended for government organizations building or updating applications and processes.
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ContactWise CRM Constituent Edition
iPhone & iPadWebWindows+2 — Record4.5 Visit This edition suits state legislatures and state and local government organizations managing constituent inquiries and outreach.
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SeeClickFix 311 CRM
AndroidiPhone & iPadWeb+2 — Record4.4 Visit SeeClickFix 311 CRM is designed for local governments and municipal teams handling resident requests and communications.
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Ready311
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Ready311 suits local governments coordinating resident service requests across departments and outreach channels.
15
gov360
Web — Record3.7 Visit gov360 is designed for government and public-sector organizations managing financial operations, constituent services, cases, loans, contracts, and sustainability…
16
GovFlow
WebAPISelf-hosted Free Record3.7 Visit GovFlow is aimed at local governments, including city CIOs and CDOs, plus GovTech developers and service providers.
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IEG4 Customer Relationship Management
Web — Record3.7 Visit The CRM is designed for councils, local government staff, and contact centres handling constituent records and case management.
18
Open Point
WebAPI — Record3.7 Visit Open Point suits public-sector and infrastructure organizations managing community feedback and stakeholder records.
19
Revere CRM
Web — Record3.7 Visit Revere suits government offices handling constituent communications, casework, research, and outreach.
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