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eCasework

iPhone + Android

7.0No. 4 of 27
in Public Sector CRM Software
  • Recognised40% of the score20
  • Phone app26% of the score100
  • Documented20% of the score90
  • Free plan14% of the score0
Free plan
Trial only
Paid plans from
£8.33/mo
Runs on
Android, iPhone, Web
Visit site Alternatives

Summary

eCasework is ranked #4 of 27 in public sector CRM software on Samsung Mobile US Press. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at £8.33/mo.

eCasework plans and pricing

All plans
Individuals £100/yr Charged annually Unlimited cases · Up to three caseworkers · Unlimited contacts · Dedicated support team ecasework.com · 29 Sept 2026
Teams Not published Contact us for pricing Unlimited cases, contacts & caseworkers · Case and contact sharing · Centralised Member Services · Dedicated support team ecasework.com · 29 Sept 2026

Compared on public sector CRM software

Free plan
Noecasework.com
Case management
Yesecasework.com
Constituent records
Yesecasework.com
Stakeholder tracking
Yesecasework.com
Outreach channels
emailecasework.com
Deployment options
cloudecasework.com
Audit trails
Yesecasework.com

Facts

Purpose
eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions.ecasework.com · 29 Sept 2026
Core features
It combines case records, contacts, email, a diary and file storage, with tools to track issues, deadlines and events.ecasework.com · 29 Sept 2026
Search and reminders
The service offers search across caseload information and reminders to follow up on cases.ecasework.com · 29 Sept 2026
Email case creation
Users can automatically create cases by forwarding messages from configured email addresses to their eCasework inbox.help.ecasework.com · 29 Sept 2026
Email correspondence
Messages and replies sent from within a case are automatically added to the case history.help.ecasework.com · 29 Sept 2026
Calendar sync
Users can sync their eCasework calendar to iOS or Android devices using a calendar link.help.ecasework.com · 29 Sept 2026
Cloud access
The web-based service is hosted in the cloud and can be accessed on a computer, tablet or smartphone without downloading software.ecasework.com · 29 Sept 2026
Security controls
The site says it requires strong passwords, logs sign-in attempts, blocks suspicious activity, encrypts data in transit and at rest, and backs up the database every minute.ecasework.com · 29 Sept 2026
Certifications
The site states that eCasework and its server infrastructure are G-Cloud certified and that the company is ISO 27001:2017 certified.ecasework.com · 29 Sept 2026
Support
The site offers a dedicated support team and directs visitors to live chat or [email protected] for help.ecasework.com · 29 Sept 2026
Trial terms
The 30-day free trial requires no card details and can be cancelled at any time.ecasework.com · 29 Sept 2026
Provider
eCasework was developed by Porism Ltd., whose registered office is listed at 7 Castle Street, Tonbridge, Kent, England, TN9 1BH.ecasework.com · 29 Sept 2026

Company

Founded
1989ecasework.com · 28 Sept 2026
Headquarters
Brixton, London, United Kingdomecasework.com · 28 Sept 2026

Best eCasework alternatives

See all 12
Ready311 No. 1 7.2 iPhone + Androidefficy Public Sector CRM No. 2 7.1 iPhone + Android€69/moNagrik Political Suite No. 3 7.1 iPhone + Android₹10,000/moSalesboom No. 5 6.9 iPhone + Android$16.67/moServiceNow Public Sector Digital Services No. 6 6.9 iPhone + AndroidSeeClickFix 311 CRM No. 7 6.8 iPhone + Android

Where it ranks on Samsung Mobile US Press

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Sources