CaseMate
No phone app
5.6No. 12 of 27
in Public Sector CRM Software
in Public Sector CRM Software
- Recognised40% of the score20
- Phone app26% of the score0
- Documented20% of the score95
- Free plan14% of the score0
- Free plan
- Trial only
- Paid plans from
- £11.25/mo
- Runs on
- Web
Summary
CaseMate is ranked #12 of 27 in public sector CRM software on Samsung Mobile US Press. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at £11.25/mo.
CaseMate plans and pricing
All plansQuiet £11.25/mo £15.00 £11.25 /month; or £165.00 £123.75/year 1 User · 1 Mailbox · 1GB Storage casemate.uk · 30 Sept 2026
Active £18.75/mo £25.00 £18.75 /month; or £293.75 £220.31/year 1 User · 1 Mailbox · 1GB Storage casemate.uk · 30 Sept 2026
Campaigner £22.50/mo £30.00 £22.50 /month; or £330.00 £247.50/year 1 User · 1 Mailbox · 3GB Storage casemate.uk · 30 Sept 2026
Hero £37.50/mo £50.00 £37.50 /month; or £550.00 £412.50/year 10 Users · 10 Mailboxes · 5GB Storage casemate.uk · 30 Sept 2026
Compared on public sector CRM software
- Free plan
- Nocasemate.uk
- Case management
- Yescasemate.uk
- Constituent records
- Yescasemate.uk
- Stakeholder tracking
- Yescasemate.uk
- Outreach channels
- email_smscasemate.uk
- Deployment options
- cloudcasemate.uk
- Audit trails
- Yescasemate.uk
Facts
- Purpose
- CaseMate is a casework and campaigning platform designed for UK councillors.casemate.uk · 30 Sept 2026
- Casework
- Casework includes status and priority tracking, activity timelines, document attachments, tasks, resident links, and reports.casemate.uk · 30 Sept 2026
- Electoral register
- Users can import electoral register CSV files and search by name, address, postcode, or elector suffix.casemate.uk · 30 Sept 2026
- Campaign tools
- Election features include election management, committee room tools, teller data entry, canvassing, knock-up lists, and turnout tracking.casemate.uk · 30 Sept 2026
- Journal and tasks
- The daily journal has a calendar, supports linked case notes, and can create tasks from natural-language shortcuts.casemate.uk · 30 Sept 2026
- AI tools
- AI features include document summaries and comparisons, meeting question generation, and letter drafting.casemate.uk · 30 Sept 2026
- AI providers
- The site lists OpenAI, Anthropic Claude, Azure OpenAI, and CaseMate's basic AI system as provider options.casemate.uk · 30 Sept 2026
- Email features include forwarding, sending and receiving, automatic case linking, and support for Exchange, Gmail, or other email systems.casemate.uk · 30 Sept 2026
- Website builder
- The public website builder includes a CMS, news, galleries, petitions, custom pages, and contact forms that create cases.casemate.uk · 30 Sept 2026
- Security
- The privacy policy states that data is encrypted at rest and in transit using TLS 1.3, with per-tenant database isolation, access controls, and regular security audits and penetration testing.casemate.uk · 30 Sept 2026
- Hosting and compliance
- The pricing page says CaseMate is UK-hosted and GDPR compliant.casemate.uk · 30 Sept 2026
- Backups and retention
- The pricing page states that automatic daily backups are retained for 30 days.casemate.uk · 30 Sept 2026
- Support
- CaseMate says it provides onboarding training and ongoing support, and typically responds to contact enquiries within 24 hours.casemate.uk · 30 Sept 2026
- Trial
- All plans include a 14-day trial with full feature access, and no credit card is required to start.casemate.uk · 30 Sept 2026
- Plan limits
- The Hero plan lists 10 users, 10 mailboxes, and 5GB storage; Quiet, Active, and Campaigner list one user and one mailbox each.casemate.uk · 30 Sept 2026
Best CaseMate alternatives
See all 12Ready311 No. 1 7.2 iPhone + Androidefficy Public Sector CRM No. 2 7.1 iPhone + Android€69/moNagrik Political Suite No. 3 7.1 iPhone + Android₹10,000/moeCasework No. 4 7.0 iPhone + Android£8.33/moSalesboom No. 5 6.9 iPhone + Android$16.67/moServiceNow Public Sector Digital Services No. 6 6.9 iPhone + Android
Where it ranks on Samsung Mobile US Press
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Sources
- casemate.uk· checked 30 Sept 2026
- casemate.uk/features/casework· checked 30 Sept 2026
- casemate.uk/features/electoral· checked 30 Sept 2026
- casemate.uk/features/journal· checked 30 Sept 2026
- casemate.uk/features/ai· checked 30 Sept 2026
- casemate.uk/pricing· checked 30 Sept 2026
- casemate.uk/features/email· checked 30 Sept 2026
- casemate.uk/features/website· checked 30 Sept 2026
- casemate.uk/privacy-policy· checked 30 Sept 2026