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GovXRM

No phone app

5.9No. 10 of 27
in Public Sector CRM Software
  • Recognised40% of the score20
  • Phone app26% of the score0
  • Documented20% of the score100
  • Free plan14% of the score30
Free plan
No
Paid plans from
$50,000/mo
Runs on
api, Web
Visit site Alternatives

Summary

GovXRM is ranked #10 of 27 in public sector CRM software on Samsung Mobile US Press. It runs on API, Web. Paid plans start at $50,000/mo.

GovXRM plans and pricing

All plans
Insight $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Case Pro $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Connect $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Automate $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Profile $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
GovXRM Portal $840,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026

Compared on public sector CRM software

Case management
Yesgovxrm.com
Constituent records
Yesgovxrm.com
Stakeholder tracking
Yesgovxrm.com
Outreach channels
multichannelgovxrm.com
Deployment options
cloudgovxrm.com
Audit trails
Yesgovxrm.com

Facts

Purpose
GovXRM is a constituent relationship platform for government that unifies resident relationships, cases, and services.govxrm.com · 30 Sept 2026
Core modules
The platform has six capabilities: XRM Profile, XRM Case, XRM Portal, XRM Insight, XRM Connect, and XRM Automate.govxrm.com · 30 Sept 2026
Unified profiles
XRM Profile provides a unified record for residents, businesses, and properties with cross-department linkage, identity verification, and deduplication.govxrm.com · 30 Sept 2026
Resident portal
XRM Portal is a branded, mobile-first self-service portal with support for the top 30 US languages, WCAG 2.1 AA accessibility, status tracking, e-signatures, and online payments.govxrm.com · 30 Sept 2026
Integrations
XRM Connect provides REST API access, legacy adapters for Accela and Tyler Munis, Esri ArcGIS integration, finance synchronization, and state data exchange connectors.govxrm.com · 30 Sept 2026
Automation
XRM Automate provides rules-based routing, SLA triggers, resident notifications, form pre-population, and license or permit renewal reminders.govxrm.com · 30 Sept 2026
Security hosting
GovXRM is built on Microsoft Azure Government with US-only government data centers and FedRAMP High-aligned controls.govxrm.com · 30 Sept 2026
Compliance alignment
The site says the platform is designed to meet IRS, CJIS, HIPAA, ITAR, Section 508, WCAG 2.1 AA, and CPRA requirements.govxrm.com · 30 Sept 2026
Identity and audit
Microsoft Entra ID single sign-on and a tamper-proof audit trail are included platform capabilities.govxrm.com · 30 Sept 2026
Deployment
GovXRM says most agencies can go live within 90 days, with a typical implementation timeline of 60–90 days.govxrm.com · 30 Sept 2026
Target customers
The platform is designed for federal, state, county, city, township, tribal, and special-district governments.govxrm.com · 30 Sept 2026
Support response
The procurement team says requested documentation is sent to a work email within one business day.govxrm.com · 30 Sept 2026
Payment fee limit
Third-party payment processing, merchant acquiring, interchange, card-network, banking, chargeback, dispute, refund, payout, and processor fees are separate from GovXRM Payments licensing.govxrm.com · 30 Sept 2026

Best GovXRM alternatives

See all 12
Ready311 No. 1 7.2 iPhone + Androidefficy Public Sector CRM No. 2 7.1 iPhone + Android€69/moNagrik Political Suite No. 3 7.1 iPhone + Android₹10,000/moeCasework No. 4 7.0 iPhone + Android£8.33/moSalesboom No. 5 6.9 iPhone + Android$16.67/moServiceNow Public Sector Digital Services No. 6 6.9 iPhone + Android

Where it ranks on Samsung Mobile US Press

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Sources