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Ranked on the record · 27 apps

Best Faq Bots 2026

Facts read 22 Sep 2026 – 15 Oct 2026

FAQ bots help turn a set of questions and answers into a chat tool for visitors or support teams. This list helps you compare plans, trials, deployment channels and language support.

The standings: top 10

NameRecord scorePrice fromTry it freeRuns onFacts read
01 Chatbase6.0$40 a monthFree planAndroid, iPhone & iPad, Web, API15 Oct 2026
02 ChatLab5.4$18 a monthFree planWeb, API28 Sep 2026
03 Chatling5.2$250 a yearFree planWeb, API9 Oct 2026
04 Dante AI5.2$40 a monthFree planWeb, API12 Oct 2026
05 DocsBot AI5.1$49 a monthFree planWeb, API, Self-hosted1 Oct 2026
06 SiteGPT5.1—Free trialiPhone & iPad, Web, API11 Oct 2026
07 Help.center5.0$19 a monthFree planWeb, API11 Oct 2026
08 BuiltABot4.6$29.99 a monthFree trialWeb, API9 Oct 2026
09 ChatBot4.4$25 a monthFree trialWeb, API7 Oct 2026
10 CustomGPT.ai4.4$99 a month, billed yearlyFree trialWeb, API8 Oct 2026

Check the figures shown for free plans, paid starting prices, training sources, knowledge-source limits, monthly conversations, human handoff, analytics and reports. Platforms include web, API, iOS, Android and self-hosted setups.

01

Chatbase

by Chatbase

Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.

Free plan Free trial From $40 a month AndroidiPhone & iPadWebAPI
05

DocsBot AI

DocsBot AI suits customer support and success, product and documentation, and internal operations teams.

WebAPISelf-hosted
Record5.1 Visit
6 iPhone & iPadWebAPI — Record5.1 Visit
7 WebAPI $19 a month Record5.0 Visit
8 WebAPI $29.99 a month Record4.6 Visit
9 WebAPI $25 a month Record4.4 Visit
10 WebAPI $99 a month, billed yearly Record4.4 Visit
11 Web $29 a month Record4.4 Visit
12 Web $39 a month Record4.3 Visit
13 WebAPI $99 a month, billed yearly Record4.0 Visit
14
Hey Support

Hey Support may suit support teams that want an AI service agent across multiple messaging and voice channels, with a human handoff option.

Web $19 a month, billed yearly Record3.7 Visit
15 AndroidiPhone & iPadWeb Free plan Record3.3 Visit
16 Web Free plan Record2.8 Visit
17 Web Free plan Record2.8 Visit
18 Web Free plan Record2.8 Visit
19 Web Free plan Record2.7 Visit
20 Web Free plan Record2.7 Visit
21 Web Free plan Record2.7 Visit
22 Web Free plan Record2.7 Visit
23 Web — Record2.2 Visit
24 Web — Record2.2 Visit
25 Web — Record2.2 Visit

Before you choose

Start with the plan

Look for a free plan if you want to try an FAQ bot without a paid subscription. A free trial can provide a time-limited way to evaluate a paid option.

Compare the paid-from price and the pricing period shown, such as monthly or annual billing. Prices can use different currencies.

Match the deployment channel

Choose a bot that fits where you plan to run it. The available channels in this category include web, API, iOS, Android and self-hosted deployment.

Check the channel details before choosing a tool for a site, app or controlled server environment.

Check how answers are built

Compare the training sources and knowledge-source limit. These fields show how a bot can be prepared with information and how much source material its plan accepts.

Monthly conversations can matter when a bot handles regular visitor questions, so compare that allowance with your expected use.

Plan for human help

Human handoff shows whether a conversation can move from the bot to a person. Check this when automated answers are not enough for your support flow.

Multilingual support can matter when readers ask questions in more than one language.

Review the reporting tools

Analytics and reports can help you review how the FAQ bot is being used. Compare the reporting fields listed for the plans you are considering.

Questions

Do FAQ bots offer free plans?
The list includes tools with free plans and tools with paid plans. Pricing details show whether a free plan is available.
Can I try a paid FAQ bot before subscribing?
A free trial is available from tools that list trial terms. Trial length and paid starting price vary by tool.
Where can FAQ bots run?
The category includes web, API, iOS, Android and self-hosted deployment channels. Check the tool's listed channels before choosing.
What should I compare for bot knowledge?
Compare training sources and the knowledge-source limit. These fields describe how a bot receives information and how much source material it can use.
Can a bot hand a chat to a person?
Human handoff is a comparison field for this category. Review the listed handoff support when your workflow needs a person to take over.