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On the recordRead 8 Oct 202619 facts
CustomGPT.ai
Plans and prices
Standard
$99a month, billed yearly
10 agents · 1,000 queries/month · 5,000 documents/agent · 60 million words storage
Read 8 Oct 2026 · customgpt.ai
Premium
$499a month, billed yearly
25 agents · 5,000 queries/month · 20,000 documents/agent · 300 million words storage
Read 8 Oct 2026 · customgpt.ai
Enterprise
Priced on request
Flexible limits on data, queries, and seats · custom workflows · dedicated solutions engineering and account team · custom SSO and DPA
Read 8 Oct 2026 · customgpt.ai
On the record
- AI bot generation
- Yescustomgpt.ai · read 20 Sep 2026
- API
- The Standard plan includes RAG API access, and the site links to a RAG API reference for developers.customgpt.ai · read 8 Oct 2026
- Compliance
- The company states that CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant.customgpt.ai · read 8 Oct 2026
- Data sources
- The platform supports over 1,400 document formats, including website content, office documents, YouTube videos, audio, and podcasts.customgpt.ai · read 8 Oct 2026
- Data use
- The company says customer data is not used to train AI models and bots do not share data with one another.customgpt.ai · read 8 Oct 2026
- Deployment
- Agents can be embedded on websites, used as live chat, or integrated into systems through the API.customgpt.ai · read 8 Oct 2026
- Deployment channels
- multichannelcustomgpt.ai · read 20 Sep 2026
- Grounded answers
- The company says its agents use provided context and can return citations linking responses to their sources.customgpt.ai · read 8 Oct 2026
- Human handoff
- Yescustomgpt.ai · read 20 Sep 2026
- Integrations
- Listed integrations include Google Drive, SharePoint, OneDrive, Dropbox, Confluence, Zendesk, WordPress, HubSpot, Notion, YouTube, Shopify, and Zapier.customgpt.ai · read 8 Oct 2026
- Intended users
- The about page describes the product as business AI intended to make AI accessible without technical expertise.customgpt.ai · read 8 Oct 2026
- Knowledge-base answers
- Yescustomgpt.ai · read 20 Sep 2026
- Limits
- The pricing FAQ says that hitting a word limit stops indexing new data, while hitting a query limit stops the agent from responding to queries.customgpt.ai · read 8 Oct 2026
- Product
- CustomGPT.ai is a no-code platform for building business AI agents that answer questions using an organization’s own content.customgpt.ai · read 8 Oct 2026
- Security
- The security page states that data is encrypted in transit with SSL and at rest with 256-bit AES encryption.customgpt.ai · read 8 Oct 2026
- Paid from
- 89customgpt.ai · read 20 Sep 2026
- Support
- The pricing page describes Enterprise as including white-glove onboarding, continuous training, and a dedicated solutions engineering and account team.customgpt.ai · read 8 Oct 2026
- Trial
- The company offers a seven-day trial and says a credit card is required and the selected plan is charged automatically when the trial ends unless canceled.customgpt.ai · read 8 Oct 2026
