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ChatLab

ChatLab · Kraków, Poland · founded 2024

Plans and prices

Free

Free

100 message credits · 1,000,000 training characters/bot · 1 chatbot · 1 Administrator User

Basic

$18a month

2,400 message credits · 11,000,000 training characters/bot · 2 chatbots · 2 Administrator Users

Standard

$95a month

11,000 message credits · 15,000,000 training characters/bot · 5 chatbots · 5 Administrator Users

Premium

$360a month

50,000 message credits · 15,000,000 training characters/bot · 25 chatbots · 25 Administrator Users

Every plan, in full

On the record

AI bot generation
Yeschatlab.com · read 21 Sep 2026
Annual billing
Annual billing gives 2 months free.chatlab.com · read 28 Sep 2026
Channels
The product includes website chat, live chat, voice conversations, phone connections, WhatsApp Business, and Email Copilot.chatlab.com · read 28 Sep 2026
Chatbot sharing
Basic and higher plans can share chatbots with teams and customers.chatlab.com · read 28 Sep 2026
Company location
ChatLab sp. z o.o. is located in Kraków, Poland.chatlab.com · read 28 Sep 2026
Compliance
ChatLab states that data is encrypted at rest and in transit, offers a data processing agreement and public subprocessor list, and provides GDPR controls.chatlab.com · read 28 Sep 2026
Custom APIs
Its AI Actions editor can connect to backend systems exposed through API endpoints, and ChatLab offers Talk, Management, and Frontend Widget APIs.chatlab.com · read 28 Sep 2026
Business adoption
ChatLab says it is used by more than 500 businesses every month.chatlab.com · read 28 Sep 2026
Deployment
Chatbots can be embedded through HTML, WordPress, Wix, Webflow, PrestaShop, Shopify, WooCommerce, Abicart, and CS-Cart, or connected to messaging channels.chatlab.com · read 28 Sep 2026
Deployment channels
multichannelchatlab.com · read 21 Sep 2026
Device support
ChatLab works on mobiles, tablets, and desktops through a responsive interface.chatlab.com · read 28 Sep 2026
Free conversations
The Free plan includes an estimated 20 conversations.chatlab.com · read 28 Sep 2026
Free-plan limit
Free bots are deleted after 10 days of inactivity.chatlab.com · read 28 Sep 2026
Free plan limits
Free includes 1 chatbot, 1 administrator user, and 50 training links.chatlab.com · read 28 Sep 2026
Free message credits
The Free plan includes 100 message credits.chatlab.com · read 28 Sep 2026
GDPR compliance
ChatLab is built for GDPR and provides data processing documentation.chatlab.com · read 28 Sep 2026
Human handoff
Handover includes the whole conversation so customers do not repeat themselves.chatlab.com · read 28 Sep 2026
Integrations
E-commerce integrations include Shopify, WooCommerce, PrestaShop, Shoper, Wix, CS-Cart, Abicart, and BaseLinker; hotel integrations include Beds24, Mews, Hotres, IdoBooking, and KWHotel.chatlab.com · read 28 Sep 2026

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