Microsoft Teams
by Microsoft TeamsTeams suits people who need chat, calls, meetings, and screen sharing across desktop, mobile, or web.
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Best Unified Communications as a Service 2026
Facts read 21 Sep 2026 – 21 Oct 2026
Unified communications as a service brings together business telephony, video conferencing, team chat and related calling capabilities. These services may work through iOS, Android, web browsers, macOS, Windows or an API.
The standings: top 10
| Name | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|
| 01 Microsoft Teams | 6.2 | $4 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Windows | 27 Sep 2026 |
| 02 Nextiva | 6.0 | $15 a month | Free trial | Android, iPhone & iPad, Web, Windows | 21 Oct 2026 |
| 03 Dialpad Connect | 5.8 | $15 a month | Free trial | Android, iPhone & iPad, Web, Windows | 12 Oct 2026 |
| 04 Zoom Workplace | 5.7 | Free plan | Free plan | Android, iPhone & iPad, Web, Windows | 27 Sep 2026 |
| 05 NFON Cloudya | 5.6 | €4.50 a month | Free trial | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 |
| 06 Broadvoice Cloud PBX | 5.5 | $18 a month | — | Android, iPhone & iPad, Web, Windows | 8 Oct 2026 |
| 07 Intermedia Unite | 5.5 | $27.99 a month | — | Android, iPhone & iPad, Web, Windows | 8 Oct 2026 |
| 08 PanTerra Streams.AI | 5.5 | — | — | Android, iPhone & iPad, Web, Windows | 11 Oct 2026 |
| 09 Placetel | 5.5 | €690 a month | Free trial | Android, iPhone & iPad, Web, Windows | 8 Oct 2026 |
| 10 BT Cloud Voice | 5.3 | £10.52 a month | — | Android, iPhone & iPad, Web, Windows | 11 Oct 2026 |
Before selecting a service, compare fields such as free plans, starting paid prices, business phone functions, meeting capacity, call recording and deployment.
02
Nextiva
Nextiva may suit small companies looking for a hosted business phone system with voice, messaging, and collaboration features.
AndroidiPhone & iPadWeb+5 Record6.0 Visit
03
Dialpad Connect
AndroidiPhone & iPadWeb+2 Record5.8 Visit
04
Zoom Workplace
It suits individuals and teams looking for meeting and collaboration tools across mobile, desktop, and browser platforms.
AndroidiPhone & iPadWeb+4 Record5.7 Visit
05
NFON Cloudya
AndroidiPhone & iPadWeb+3 Record5.6 Visit
6
Broadvoice Cloud PBX
AndroidiPhone & iPadWeb+2 $18 a month Record5.5 Visit It suits mid-market teams needing cloud calling across desktop and mobile devices.
11
3CX
AndroidiPhone & iPadWeb+3 $300 a year Record5.0 Visit 3CX may suit organizations looking for a communications platform with desktop and mobile access, call routing, and voicemail transcription.
13
Yeastar P-Series Cloud Edition
AndroidiPhone & iPadWeb+4 — Record4.8 Visit It suits businesses of any size needing hosted calling, contact-center workflows, messaging, and integrations across web, desktop, and mobile.
15
GoTo Connect
AndroidiPhone & iPadWeb+2 — Record4.6 Visit GoTo Connect suits businesses needing cloud telephony across desktop, mobile, and web.
18
UNIVERGE BLUE CONNECT
AndroidiPhone & iPadWeb+2 — Record4.4 Visit CONNECT may suit businesses looking to combine calling, team messaging, and video meetings across desktop and mobile platforms.
19
RingCentral RingEX
AndroidiPhone & iPad — Record4.2 Visit RingEX may suit businesses seeking calls, meetings, messaging, SMS, and fax alongside team collaboration tools.
20
Webex Experience Management
AndroidiPhone & iPadWeb+1 — Record4.2 Visit It suits organizations looking to collect and analyze customer feedback across touchpoints, particularly those using Cisco Contact Center.
Before you choose
Compare calling and meetings
Check the business phone and video meeting fields together. Meeting participant limits show whether a service fits the size of your calls.
Call recording is a separate comparison point. Confirm that it matches the way you need to handle calls.
Check team messaging
Team messaging can matter when your staff needs chat alongside phone and video features. Use that field to distinguish services with different communication mixes.
Match your platforms
The listed services support combinations of iOS, Android, web, macOS, Windows and API access. Match the supported platform with the devices and software your team uses.
Review plans and trials
Look for a free plan and a free trial separately. BoomTalk shows no free plan and starts at $20 per month on an annual term, while BT Cloud Voice starts at £10.52 per user per month.
Check deployment
Deployment is a comparison field for this category. Review it alongside platform support and the business phone features before you commit.
Questions
What functions are included in unified communications as a service?
The category compares business phone, video meetings, team messaging, call recording and related deployment details.
Are any listed services available on a free plan?
Services in this category may offer a free plan. Check the Free plan field for the service you are considering.
Can these services be tried at no cost?
Services in this category may offer a free trial. Check the trial terms for the service you are considering.
What device and software platforms are supported?
The list includes services for iOS, Android, web, macOS, Windows and API access.
Where should I look for pricing comparisons?
Use the Paid from field. Examples include BoomTalk at $20 per month on an annual term and BT Cloud Voice at £10.52 per user per month; GoTo Connect lists pricing on request.
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