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Yeastar P-Series Cloud Edition
Yeastar P-Series Cloud Edition · Xiamen, Fujian, China · founded 2006
What it is
Yeastar P-Series Cloud Edition is a cloud phone platform combining business telephony, contact center functions, and integrations. Users can make and receive calls through mobile, desktop, or browser clients, with audio and video calls, screen-sharing meetings, messaging, and real-time presence. Call handling includes custom routing, an auto attendant, and voicemail transcription. Contact center tools cover inbound management, outbound campaigns, and omnichannel messaging through WhatsApp, SMS, Facebook, and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO, Salesforce, HubSpot, and Zoho. CRM connections can provide click-to-call, call pop-ups, and record synchronization; helpdesk connections can log calls and create tickets. The API can query PBX status, configure features, control calls, and monitor events when required firmware and settings are present. A 30-day trial includes 10 extensions, 10 concurrent calls, and full feature access without a credit card. The service is paid and has no free plan.
For and against
For
- Supports web, desktop, and mobile calling
- Includes custom routing and auto attendant
- Offers voicemail transcription
- Connects with CRM and helpdesk systems
- 30-day trial needs no credit card
Against
- No free plan
- AI services require add-on subscriptions
- API requires specified firmware and enablement
- Remote archiving requires designated plans
The verdict
Yeastar P-Series Cloud Edition combines broad communication channels with contact-center and business-system integrations. Its trial offers full feature access, while ongoing use and optional AI or archiving functions depend on paid arrangements.
Who it suits
It suits businesses of any size needing hosted calling, contact-center workflows, messaging, and integrations across web, desktop, and mobile. Yeastar also presents hosted UCaaS for service providers.
On the record
- API
- The API supports querying PBX status, configuring features, controlling calls, and monitoring events; it requires PBX firmware 84.7.0.17 or later and the API feature enabled.help.yeastar.com · read 9 Oct 2026
- Auto attendant
- Yesyeastar.com · read 21 Sep 2026
- Calling
- Users can make and receive business calls from mobile, desktop, or browser, and use audio and video calls, meetings with screen sharing, and messaging.yeastar.com · read 9 Oct 2026
- Calling and messaging
- It supports audio and video calls, meetings with screen sharing, messaging, and real-time presence.yeastar.com · read 9 Oct 2026
- Call routing
- customyeastar.com · read 21 Sep 2026
- Client SDK
- The Linkus Client SDK supports web and browser, Android and iOS, and Windows and macOS desktop development.yeastar.com · read 9 Oct 2026
- Contact center
- The product page describes inbound call management, outbound campaigns, and omnichannel messaging across WhatsApp, SMS, Facebook, and Live Chat.yeastar.com · read 9 Oct 2026
- CRM features
- CRM integrations can provide click-to-call, call pop-ups, and contact and call record synchronization.help.yeastar.com · read 9 Oct 2026
- Desktop and mobile apps
- Yesyeastar.com · read 21 Sep 2026
- Helpdesk features
- Helpdesk integrations support one-click dialing, automatic call logging, contact synchronization, and automatic ticket creation for inbound and outbound calls.help.yeastar.com · read 9 Oct 2026
- Infrastructure
- Yeastar says its UCaaS service infrastructure is built on AWS services and aspires to 99.99% uptime.yeastar.com · read 9 Oct 2026
- Integrations
- The app marketplace lists integrations including Microsoft Teams, WhatsApp, Outlook, Facebook Messenger, and SMS.yeastar.com · read 9 Oct 2026
- Intended audience
- Yeastar describes its phone system as serving businesses of any size and says the company has users in over 120 countries.yeastar.com · read 9 Oct 2026
- IP phone compatibility
- Yeastar says its cloud phone system is compatible with over 500 IP phone models and supports auto-provisioning.yeastar.com · read 9 Oct 2026
- Linkus clients
- Linkus is available as a web client, mobile app, desktop client, and Chrome extension; mobile and desktop downloads are listed for iOS, Android, Windows, and macOS.yeastar.com · read 9 Oct 2026
- Notable plan requirement
- For Yeastar-hosted P-Series Cloud Edition, remote archiving requires the Ultimate Plan; self-hosted Cloud Edition requires the Enterprise Plan.yeastar.com · read 9 Oct 2026
- Optional AI services
- AI Receptionist and call transcription on the Cloud Edition require add-on subscriptions based on call handling or transcription minutes, respectively.yeastar.com · read 9 Oct 2026
- Product
- Yeastar Cloud PBX brings telephony, contact center, and integrations together in one platform for business operations.yeastar.com · read 9 Oct 2026
