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On the recordRead 12 Oct 202617 facts
Dialpad Connect
Dialpad Connect · San Ramon, California, USA · founded 2011
Plans and prices
Standard
$15a month
Unlimited calls · AI-powered meetings · built-in messaging · real-time transcripts and call summaries
Read 12 Oct 2026 · dialpad.com
Pro
$25a month
Standard features · key CRM integrations · 24/7 customer support
Read 12 Oct 2026 · dialpad.com
Enterprise
Priced on request
99.9% uptime · SSO · user access controls · unlimited office locations
Read 12 Oct 2026 · dialpad.com
On the record
- Access controls
- Dialpad supports role-based permissions and SAML and SCIM access-management integrations.dialpad.com · read 12 Oct 2026
- AI call notes
- Its built-in AI provides call transcripts, highlights key moments, and creates action-item checklists.dialpad.com · read 12 Oct 2026
- Apps
- Dialpad provides downloads for iOS, Android, Windows, and Mac, and says the service also works in a browser.dialpad.com · read 12 Oct 2026
- Auto attendant
- Yesdialpad.com · read 21 Sep 2026
- Business numbers
- multipledialpad.com · read 21 Sep 2026
- Business phone system
- Dialpad Connect is a cloud business phone system for calls, chats, and meetings across devices.dialpad.com · read 12 Oct 2026
- Call routing
- customdialpad.com · read 21 Sep 2026
- Cloud setup
- Dialpad says users can provision lines and add global teams without complex infrastructure.dialpad.com · read 12 Oct 2026
- Company
- Dialpad describes its mission as transforming how businesses understand and act on customer conversations.dialpad.com · read 12 Oct 2026
- Compliance
- Dialpad states it is SOC 2 Type II compliant, offers HIPAA-ready products, and supports GDPR-related controls including retention policies and data subject access requests.dialpad.com · read 12 Oct 2026
- Desktop and mobile apps
- Yesdialpad.com · read 21 Sep 2026
- Integrations
- Dialpad's marketplace lists integrations including Salesforce, Slack, Microsoft Dynamics 365, Google Workspace, and HubSpot.dialpad.com · read 12 Oct 2026
- Security
- Dialpad says VoIP calls and in-transit web requests use TLS encryption, and application data at rest uses AES 256-bit encryption on Google Cloud Platform.dialpad.com · read 12 Oct 2026
- Voicemail transcription
- Yesdialpad.com · read 21 Sep 2026
